El Paso County Jail, TX

All personal letters and photos go to the El Paso County Sheriff's Office third-party mail vendor at a Jonesboro, AR P.O. Box—not directly to the jail. Include a clear return address with your first and last name, and write the inmate's full name and inmate number on every item. Staff opens and scans incoming mail into an electronic document; if approved, it's delivered to the inmate's tablet. Originals aren't returned. Photo rules are strict: no more than 10 per submission (collages count toward that total), nothing pornographic or nude (including infants), and anything larger than 4×6 gets rejected. Oversized or bound materials may be denied. Don't send funds to this address—they won't be processed. OnTrac packages aren't accepted either.

Mail a cashier's check or money order to El Paso County Jail, Attn: Bookkeeping – Inmate Funds, 2739 East Las Vegas Street, Colorado Springs, CO 80906. Write the inmate's full booking name and Admit/Booking Number on the payment, and include your full home address. One deposit per envelope, one inmate per envelope—they won't accept multiples bundled together. Cash is a no-go. Same for personal checks, payroll checks, insurance checks, refund checks, and state or federal government checks. For an electronic option, you can send money, post bail, or make parole/probation payments online through Access Corrections. Vendor fees apply. Records requests have separate payment rules, including card convenience fees.

Start by calling Records Request Assistance at (719) 520-7177—staff will walk you through the process and give you a fee estimate. Body-camera footage follows statutory guidelines, so expect possible redactions. If an investigation is pending, production may be delayed. Video costs $32.00 per hour with a one-hour minimum; you'll get an estimated cost before anything is produced. El Paso County agencies typically respond within 72 hours, though some requests take up to ten days. Have the detainee's identifying details ready when you call. Don't send sensitive personal information through unsecured email—use whatever submission method the office recommends.

Bond payments are accepted 24/7—cash, money order, or debit/credit card. For phone or online card payments, call 719-390-2142. Budget for extra costs: there's a $10 nonrefundable bond fee plus a $30 booking fee per booking. Credit card payments may include a fee up to 3.5%. If a surety or third-party payer doesn't pay at bonding time, that fee can be recorded as a debt after release. Records and report requests have their own fees: $8 for review and redaction up to 10 pages, then $0.25 per page beyond that. Need a flash drive or CD-ROM? The jail charges $5 and won't accept outside media. Pick up your records within 90 days—unclaimed files are destroyed.