El Paso County Jail, TX

Visiting at El Paso County Jail is a privilege. Visits can be restricted or canceled for rule violations, lockdowns, security incidents, or health and safety emergencies. Options include in-person/contact visits and video or tablet sessions, and most non-attorney visits may be monitored or recorded. To schedule, create and verify an online visitation account, complete any required background questionnaire, then book through the facility's approved scheduler. Availability varies by unit, and the scheduler will hide dates when the inmate already has a visit scheduled that week. If you're requesting official video production or body-worn-camera footage, expect a $32.00 per-hour fee with a one-hour minimum. Agencies generally respond within 72 hours, though some requests may take up to ten days.

El Paso County Jail charges $8.00 per inmate phone call. Video calls cost $32.00 per hour with a one-hour minimum (facility rate). Remote video visits are set up through the facility's approved vendor or visitation portal, so follow the vendor's scheduling and payment steps. Mail sent through the jail's third-party scanning system is opened and scanned, then made available on the inmate's tablet if approved by the mailroom. Body-worn or facility video requests are handled under statutory guidelines and may be redacted or delayed if an investigation is pending. The agency will estimate production costs and timelines in advance. For records assistance, call (719) 520-7177.

To send money to someone at El Paso County Jail, mailed deposits must be money orders or cashier's checks only. Mail them to El Paso County Jail, Attn: Bookkeeping – Inmate Funds, 2739 East Las Vegas Street, Colorado Springs, CO 80906, and follow the mailing instructions exactly. Each money order or cashier's check must include the inmate's full booking name and Admit/Booking Number, plus the sender's full name and complete home address (city, state, ZIP). Personal checks and cash are not accepted for inmate funds. Payroll, insurance, refund, and state and federal government checks are also rejected. Put only one deposit for one inmate in each envelope. You can also send money, post bail, or make parole/probation payments online through Access Corrections. Records payments can be made by business/cashier's check, money order, cash (no personal checks), or credit/debit card. Card payments include a $2.00 or 2.39% convenience fee, whichever is greater.