How to Contact an Inmate at El Paso County Jail, TX (TX)

For records requests related to the El Paso County Sheriff's Office, call (719) 520-7177. Planning to take any "official action" based on custody or booking information? The Sheriff's Office asks that you contact the booking desk first at 719-390-2151.

Phone and video calls come with set fees. According to the published fee list, inmate phone calls cost $8.00 per call. Video calls run $32.00 per hour, with a one-hour minimum.

Personal mail (including photos) goes through a third-party vendor, not directly to the jail. Address it to the El Paso County Sheriff's Office with the inmate's full name and admit/booking number, then send it to P.O. Box 16120, Jonesboro, AR 72401. Include a legible, complete return address on your envelope. Do not include money with personal mail. The Sheriff's Office states that funds sent to the personal mailing address will not be processed.

Steps to Follow

• ✓ Call the booking desk at 719-390-2151 before you take any official action based on custody or booking information.
• ✓ For records-request help, call (719) 520-7177.
• ✓ Mail personal correspondence (including photos) to: El Paso County Sheriff’s Office, Inmate Full Name and Admit/Booking Number, P.O. Box 16120, Jonesboro, AR 72401.
• ✓ Make sure the envelope includes a legible full return address, plus the inmate’s full name and inmate number.
• ✓ Do not send funds to the personal mailing address. The facility says they will not be processed.
• ✓ Plan for the stated communication costs: $8.00 per inmate phone call, and $32.00 per hour for jail video calls (one-hour minimum).

Before sending mail or paying for calls, double-check the details with the Sheriff's Office so nothing gets rejected. The two main contacts are the booking desk at 719-390-2151 for booking questions and (719) 520-7177 for records requests. Confirm that the third-party mail vendor address is still current and that the format requirements (full return address, inmate's full name, inmate number) haven't changed. If you're adding money to an inmate's account, ask about your options. Remember: funds sent to the personal mailing address will not be processed.

1. Confirm current call pricing - Ask whether inmate phone calls are still $8.00 per call, and whether video calls are still $32.00 per hour with a one-hour minimum.
2. Ask who manages calls and video - Request the current vendor name and the approved way to pay for or fund phone and video communication.
3. Double-check the mail address and formatting - Confirm you should still send personal mail to P.O. Box 16120 in Jonesboro, Arkansas, and verify exactly what must be on the envelope (return address, inmate name, and inmate number).