Mail, photos, messaging, and phone/call options for staying in touch.
El Paso County Jail charges $8.00 per inmate phone call. Video calls cost $32.00 per hour with a one-hour minimum (facility rate). Remote video visits are set up through the facility's approved vendor or visitation portal, so follow the vendor's scheduling and payment steps. Mail sent through the jail's third-party scanning system is opened and scanned, then made available on the inmate's tablet if approved by the mailroom. Body-worn or facility video requests are handled under statutory guidelines and may be redacted or delayed if an investigation is pending. The agency will estimate production costs and timelines in advance. For records assistance, call (719) 520-7177.
Search for a loved one and send messages and photos in minutes.
If your loved one is at El Paso County Jail, personal mail no longer goes directly to the jail. Instead, you'll send it to a P.O. Box in Phoenix, Maryland, where it gets scanned and delivered digitally to the inmate's tablet.
Getting in touch with someone at El Paso County Jail is straightforward once you have the right phone numbers, mail address, and fee info. Here are the key contact points and what to know before you send anything.
Inmate phone calls cost $8.00 per call at El Paso County Jail, TX.
Video calls cost $32.00 per hour with a one-hour minimum. Schedule remote video visits through the facility's approved vendor or visitation portal, following the vendor's scheduling and payment steps.
Yes. Mail sent to the jail's third-party scanning facility is opened and scanned. If approved by the mailroom, it becomes available on the inmate's tablet.
Body-worn or facility video requests are handled under statutory guidelines and may be redacted or delayed if an investigation is pending. The agency estimates production costs and timelines in advance, and some requests can take up to ten days.
Sending money to someone in jail is straightforward once you know the rules. Here are the mailing instructions and a few mail policies that affect how your loved one can use their funds.
Trying to visit or support someone at El Paso County Jail? A little prep goes a long way. Start with the items below: bonding logistics, fees, and strict mail requirements tend to affect families the most.
If you're putting money on someone's account, it helps to know how the commissary system works—and where the "extra" money from sales actually goes. Here's how El Paso County Jail's commissary operates, how commissions are handled, and what recent audits reveal about oversight.
