What's the Difference Between Personal Mail and Legal Mail at El Paso County Jail (and Which Address to Use)
El Paso County Jail uses two different mailing addresses depending on what you're sending. Personal letters and photos go to a third-party vendor's P.O. Box, while legal mail and official documents go directly to the jail.
The right address depends on what you're sending. Personal correspondence - including photos - must go to EPSO's third-party mail vendor at a P.O. Box in Jonesboro, Arkansas. Legal mail, packages, parcels, and government documents go directly to the jail in Colorado Springs. Whichever address you use, accuracy matters. Include the inmate's full name and Admit/Booking Number so staff can match it to the right person.
- ✓ Personal mail (letters, photos/pictures): Inmate Full Name and Admit/Booking Number, P.O. Box 16120, Jonesboro, AR 72401
- ✓ Legal mail / packages / parcels / government-issued documents: Inmate’s Full Booking Name & Admit Number/Booking Number, El Paso County Jail, 2739 E. Las Vegas St., Colorado Springs, CO 80906-1522
Warning: Do not send funds to the personal-mail P.O. Box in Jonesboro. Funds sent to that address will not be processed.
"Legal mail" has a specific definition at El Paso County Jail - it's correspondence from certain official sources only. Qualifying senders include courts, attorneys, officials of the confining authority, state and local chief executives, grievance system administrators, parole board members, military agencies, veterans affairs, state agencies, and alternative incarceration agencies. The sender determines whether something counts as legal mail. What's inside the envelope isn't enough - it has to come from an approved source.
Key point: Mail from family members or friends is not considered legal mail by El Paso County Jail, even if you’re sending paperwork.
- Decide if it’s legal/official or a package - legal mail, packages, parcels, and government-issued documents are handled through the jail’s address.
- Address it to the jail - use: Inmate’s Full Booking Name & Admit Number/Booking Number, El Paso County Jail, 2739 E. Las Vegas St., Colorado Springs, CO 80906-1522.
- Make sure it comes from an approved legal sender when you’re claiming “legal mail” - legal mail must originate from official sources like courts or counsel (not from family or friends).
- Send letters and pictures to the third-party vendor - personal incoming correspondence (including pictures) goes to: P.O. Box 16120, Jonesboro, AR 72401.
- Write a full, legible return address - include your first and last name and your full return address.
- Use the inmate’s full name and inmate number clearly - the inmate’s name and number must be legible and correct.
- Don’t mail bound materials to the vendor - anything bound or open like a book will be rejected and returned to sender.
Tip: Always use the inmate’s full booking name and Admit Number (not a DOC number). Don’t use nicknames, abbreviations, or initials - this applies to correspondence and payments.
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