How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at El Paso Service Processing Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at El Paso Service Processing Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of El Paso Service Processing Center.

Frequently asked questions about El Paso Service Processing Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by El Paso Service Processing Center.

2. How much does it cost to send a message to El Paso Service Processing Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at El Paso Service Processing Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at El Paso Service Processing Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at El Paso Service Processing Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of El Paso Service Processing Center?

   Mailing address:

   El Paso Service Processing Center
   8915 Montana Ave
   El Paso, TX 79925
   Phone: (915) 225-0775

   Business hours:

   • Monday: 8:00 AM – 5:00 PM
   • Tuesday: 8:00 AM – 5:00 PM
   • Wednesday: 8:00 AM – 5:00 PM
   • Thursday: 8:00 AM – 5:00 PM
   • Friday: 8:00 AM – 5:00 PM
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at El Paso Service Processing Center?

   Visiting hours at El Paso Service Processing Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (915) 225-0775 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to El Paso Service Processing Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with El Paso Service Processing Center for their specific mail policies.

7. How do I send money to an inmate at El Paso Service Processing Center?

   You can send money to an inmate at El Paso Service Processing Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at El Paso Service Processing Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At El Paso Service Processing Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at El Paso Service Processing Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact El Paso Service Processing Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at El Paso Service Processing Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

A diverse array of development opportunities creates pathways for personal growth and skill building at Fort Stockton Unit. The facility typically emphasizes a comprehensive approach to individual development, recognizing that meaningful change often requires multiple support systems working together. This philosophy guides the delivery of various opportunities designed to address different aspects of personal and professional growth.

Educational and vocational training opportunities form a cornerstone of the facility's programming structure. Individuals may participate in vocational training that often includes practical skill development in various trades and technical fields. These opportunities typically focus on building marketable skills that can support successful community reintegration. Furthermore, work programs provide hands-on experience and may include food service operations, which offer valuable training in commercial kitchen operations and food preparation techniques.

Support services encompass a broad range of opportunities designed to address personal development and spiritual growth. Faith-based initiatives and religious services typically provide spiritual guidance and community connection for interested individuals. Life coaching opportunities may offer personalized guidance for goal setting and personal development planning. Furthermore, housing assistance programs often help individuals prepare for successful transitions by addressing practical concerns about community living arrangements and resource connections.

Daily Life & Visitation

The sound of morning announcements now echoes through housing units as individuals begin their structured daily routines at this East Texas correctional facility. Wake-up typically occurs in the early morning hours, followed by cell inspections and headcounts that regularly punctuate the day. Individuals generally move through scheduled activities including meals, work assignments, and programming, with movement between areas carefully coordinated by staff.

Living accommodations at the facility typically consist of shared cells or dormitory-style housing units, where individuals maintain personal belongings within established guidelines. Each housing area generally includes common spaces for television viewing and reading, although access may vary based on security levels and behavior. Furthermore, individuals can usually purchase approved items from the commissary to supplement basic necessities, with purchases often limited by account balances and facility regulations.

Work assignments offer structure and may include kitchen duties, maintenance tasks, or facility operations that help individuals develop skills while contributing to daily operations. Although recreational opportunities are typically available, including outdoor exercise periods and organized activities, participation often depends on security status and behavior records. Visitation policies generally allow approved family members and friends to maintain contact through scheduled visits, while telephone access and correspondence provide additional communication options that help individuals stay connected with their support systems throughout their incarceration.