Sending Money to Someone at Elayn Hunt: JPay Mail-In Money Order Instructions
Mailing a money order to add funds for someone at Elayn Hunt? JPay handles those deposits. Just make sure you include the JPay deposit slip and send it to the right PO Box—otherwise, expect delays.
Mail JPay money orders to: JPay, PO Box 531370, Miami Shores, FL 33153. This is the mailing destination for JPay’s money-order deposits, so make sure the envelope is addressed exactly that way before you send it.
- ✓ Include the JPay deposit slip with your money order.
- ✓ Fill in your mailing address and a valid email address on the deposit slip.
- ✓ Do not include letters or notes in the envelope with your payment.
- Start with the JPay deposit slip - use the provided slip and complete it clearly so your payment can be matched to the right person.
- Enter the money order amount - write the amount you’re sending exactly as it appears on the money order.
- Write the incarcerated person’s information - fill in their full name, their ID number, and their state as LA.
- Add your sender details - enter your full name and your mailing address.
- Include a valid email address - add an email that you can access, since missing contact info can slow down problem-solving if there’s an issue.
- Double-check for blanks and legibility - incomplete or hard-to-read slips are a common reason deposits get held up.
After JPay receives your money order, approved payments are processed within ten (10) business days. Missing or hard-to-read information on the deposit slip can slow things down - the payment won't post until everything checks out.
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- ✓ Sending the money order without the JPay deposit slip.
- ✓ Leaving off the incarcerated person’s ID number, or writing it in a way that’s hard to read.
- ✓ Forgetting to include your mailing address and a valid email address on the deposit slip.
- ✓ Writing the wrong state for the incarcerated person (it should be LA).
- ✓ Putting letters or notes in the envelope with the payment.
Tip: Double-check your email and mailing address on the deposit slip. Accurate contact info makes it much easier to sort out any issues.
If your money order doesn't show up or gets rejected, call JPay customer support. Have your money order and deposit-slip details ready when you call. Before sending another payment, verify the current mailing instructions - processing rules can change.
Note: Been more than ten (10) business days since JPay received the money order? Contact JPay with your money order details and deposit slip information so they can track it down.
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