How to send messages, photos, and packages
Ellis County Jail gives inmates free local phone access during booking so they can arrange bail, notify family, or contact an attorney. Keep in mind that most personal cell phones aren't treated as "local," so a free booking call may not reach every number type. Booking phones can also place collect calls outside the local dialing area if needed. Once someone moves into general population, phone privileges switch to collect calls only. Weekday hours run from 10:00 A.M. to 10:30 P.M., and weekend hours from 10:00 A.M. to 12:30 A.M. The person receiving the collect call pays any applicable fees. For vendor or account issues, the facility lists Correct Solutions as the phone-service contact.
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If you're trying to get a message to someone at Ellis County Jail, the policy is clear: staff will not hand-deliver it for you. Here's what to do instead, and what to expect when you need to communicate quickly.
Inmates have free local phone access during booking. After booking, they may make collect calls on weekdays from 10:00 A.M. to 10:30 P.M. and on weekends from 10:00 A.M. to 12:30 A.M.
Yes, booking calls to local numbers are free. However, most personal cell phones aren't considered local for booking calls, so some numbers may not qualify.
The person who receives a collect call is responsible for any collect-call fees. For help with the phone vendor or an account issue, contact Correct Solutions at (877) 618-3516 or via the vendor’s support email.
During booking at Ellis County Jail, the person being booked is allowed to make free local calls. The point of that booking phone is practical: it’s there so they can try to arrange bail, let family know what’s going on, or reach an attorney.
If your loved one was just arrested, the fastest chance to hear from them is usually during booking. After that, most communication follows the jail's calling and mail rules.
Sending money to someone at Ellis County Jail likely goes through an approved deposit system. The only confirmed detail available is that a JailATM web deposits page exists (displaying "JailATM™ ©2026 Tech Friends, Inc."), so you'll want to verify the exact options and rules before sending any funds.
