How to Visit Facility

You can schedule social visits online 24/7 through the County of Santa Clara Sheriff's Online Visiting Registration. Before booking, you'll need to register and get approved as a visitor. Approval comes first, so if this is your first visit, start there.

If you need to confirm details, the Sheriff’s Office lists two direct phone numbers. For custody (administrative) inquiries, call (408) 957-5300. For visiting inquiries, call (408) 957-5900.

Steps

• ✓ Register as a visitor
• ✓ Wait for approval before you try to sign up for a visit

1. Open the County of Santa Clara Sheriff’s Online Visiting Registration - online scheduling is available 24/7.
2. Schedule your social in-person visit reservation - select an available visit option inside the online system.
3. Save your confirmation details - keep whatever confirmation information the system provides for your records.

• ✓ Confirm whether your person is at the Main Jail or the Elmwood Correctional Facility
• ✓ Check for any location-specific visiting rules before you go

Questions? Call (408) 957-5300 for custody inquiries or (408) 957-5900 for visiting questions. This is especially helpful if your registration approval is taking longer than expected.

Verify

• ✓ Verify you are registered and approved to visit before attempting to book a time slot

• ✓ Confirm your social in-person visit reservation was successfully scheduled in the county’s online system
• ✓ Keep your visit confirmation information handy

Rules differ between the Main Jail and Elmwood Correctional Facility. Check the procedures for the specific location beforehand so you're not caught off guard on visit day.