How to send messages, photos, and packages
Most Arkansas facilities use third-party vendors for phone calls, video visits, and electronic messaging. To connect with someone at Ester Unit, you'll need to create an account with the approved vendor. Calls are typically outgoing only, billed as collect or charged through your vendor account. You'll also need available funds for calls, video visits, or messages, whether that's a vendor account balance or another approved payment option like commissary phone cards. Before scheduling a video visit or sending messages, make sure your device meets the vendor's software and hardware requirements. A funded account helps, but an incompatible phone, tablet, or browser can still block you from connecting.
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Create an account with the facility’s approved communications vendor, then add funds through the vendor account or other approved options (such as commissary). Before scheduling, confirm your device and browser meet the vendor’s compatibility requirements.
Usually not. At most facilities, calls are outgoing only from the incarcerated person, and incoming calls to them are not permitted. Check with the approved vendor for available call types and billing details.
Vendors often require specific operating systems, browsers, or app versions. Check the minimum requirements before you schedule. If your device isn't compatible, you won't be able to connect even with a funded account.
To reach someone at Ester Unit, your two best starting points are the unit's mailing address and its main phone number. Use the address for written mail, and call the unit to confirm current rules before sending anything or making plans.
From Little Rock, you’ll head about 45 miles south on Interstate 530 toward Pine Bluff. The Ester Unit is west of Pine Bluff, approached off West 7th Street.
Visiting Ester Unit takes a little planning, especially if you haven't driven to the facility before. Here are the confirmed directions and contact details you'll want handy before you leave.
