How to Contact an Inmate at Etowah County Detention Center (AL)

The Etowah County Sheriff's Office provides three direct ways to reach the detention center. For general, non-emergency questions, call the 24-hour line at 256-546-2825. For custody-related information about inmates or detainees, call 256-549-5408. You can also email booking and custody inquiries to booking@etowahcounty.org.

Steps to Follow

• ✓ Call 256-549-5408 for information about inmates or detainees in custody.
• ✓ If you need general, non-emergency assistance, call 256-546-2825 (listed as 24 hours).
• ✓ Email booking@etowahcounty.org for booking or custody questions that the facility is willing to handle by email.

Before relying on a single call or message, confirm a few basics with staff. Ask whether the custody information line (256-549-5408) handles your type of question, or if it's limited to custody status only. If you're told to call back later, ask what hours that service operates, even though the non-emergency line (256-546-2825) is listed as 24 hours. Planning to email booking@etowahcounty.org? Confirm they accept public inquiries, what details they need to locate the right person, and how long replies typically take. It's also worth asking about other official ways to check information, like an online search tool or a separate process for calls with an inmate.

1. Start with the custody line: Call 256-549-5408 for inmate or detainee custody questions.
2. Use the non-emergency line if needed: If you are redirected, or your issue is not custody-specific, call 256-546-2825.
3. Email only for email-appropriate requests: Send a message to booking@etowahcounty.org for booking or custody inquiries the facility will handle by email.
4. Ask what they need from you: Confirm what identifiers are required (name, booking number) and whether there are any other official resources you should use for updates.