How to send messages, photos, and packages
Facility 8 uses Securus Video Connect, a web-based system for scheduling and joining video sessions through the free Securus app or a computer browser. Beyond live video, Securus also lets you send messages, photos, eCards, and short video clips—handy for everyday check-ins or celebrating special occasions. Set up your account on the provider's platform before you try to book anything. If video visits are prepaid, you'll need to add funds through the app and register for video service before scheduling. During statewide or provider transitions, confirm in the app which system Facility 8 currently supports.
Search for a loved one and send messages and photos in minutes.
Schedule through Securus Video Connect using the free Securus app or the web interface. Create your account first, then register for video service and add any required prepaid funds before you book a session.
Yes. Securus supports sending messages, photos, eCards, and short video clips to people incarcerated at Facility 8. You can send them through the Securus app or web portal.
Sometimes. Prepaid video visits typically require you to add funds through the app and register for video service before scheduling. Check the provider app for exact steps.
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