Who to Call at Faulkner County Detention and the Sheriff’s Office

At a Glance

• ✓ Emergency: 911
• ✓ FSCO Detention Facility Unit 1 (open 24/7): 501-450-4995
• ✓ FSCO Detention Facility Unit 2 (open 24/7): 501-328-4160
• ✓ Non-emergency (Sheriff’s Office): 501-328-5906
• ✓ Sheriff’s Office main line: 501-450-4914
• ✓ Criminal Investigations Division (CID): 450-4917

The Faulkner County Sheriff's Office main number is 501-450-4914. The address is 801 Locust Ave., Conway, AR 72034. Administrative hours run 8:00 AM to 4:30 PM, Monday through Friday (closed on holidays). Call during these hours if you need office staff rather than detention unit staff.

For non-emergency calls, dial 501-328-5906. Use this when you need law enforcement but it's not an immediate emergency. Heading there in person? The main entry is on the 1400 block of Robinson Ave. - knowing this saves you from circling the building.

For detention-related questions when time matters, call the unit lines directly. FSCO Detention Facility Unit 1 is at 501-450-4995, and Unit 2 is at 501-328-4160. Both are staffed 24/7. These lines are often the fastest way to get answers about custody issues outside regular office hours.

For administrative matters, call the main line at 501-450-4914 during office hours (8:00 AM–4:30 PM, Monday–Friday, except holidays). Not sure where your question belongs? The non-emergency number is 501-328-5906. Need to reach investigators? The Criminal Investigations Division (CID) is at 450-4917.

Need to escalate a detention concern beyond the front desk? The Jail Administrator / Administrative Commander is Lieutenant Landon Rappold. The Chief Deputy is Chad Wooley. Asking for these roles by title helps route your call to the right person.

What to Have Ready

• ✓ The person’s full name
• ✓ The booking number (if you have it)
• ✓ A clear, short description of what you’re calling about (so Unit 1 or Unit 2 staff can route you quickly)