Penmate Inmate Support Guides

Who to Call at Faulkner County Detention (Unit 1 & Unit 2) and the Sheriff's Office

Need to reach someone at Faulkner County Detention or the Sheriff's Office? Here are the key numbers for Unit 1, Unit 2, and the main office.

• 2 min read • faulknercountyar.gov
Who to Call at Faulkner County Detention (Unit 1 & Unit 2) and the Sheriff's Office

Quick List

  • ✓ Emergency (Faulkner County): 911 - use for urgent, life-safety emergencies.
  • ✓ Sheriff’s Office (non-emergency): 501-328-5906 - use for non-urgent Sheriff’s office matters.
  • ✓ Faulkner County Sheriff’s Office (Tim Ryals): 501-450-4914 - main Sheriff’s office phone.
  • ✓ Faulkner County Detention Facility Unit 1 (open 24/7): 501-450-4995 - direct line for Unit 1.
  • ✓ Faulkner County Detention Facility Unit 2 (open 24/7): 501-328-4160 - direct line for Unit 2.

For emergencies, call 911. For non-emergency situations that still need law enforcement help, call the Sheriff's Office at 501-328-5906. Use that number when you need assistance or information but don't need to tie up emergency dispatch.

Have a question about someone housed at the detention facility? Call the unit directly. Unit 1 is open 24/7 at 501-450-4995. Unit 2 is also open 24/7 at 501-328-4160. Not sure which unit? Start with your best guess and be ready to try the other number if needed.

The Faulkner County Sheriff's Office is open Monday through Friday, 8:00 AM to 4:30 PM (closed on holidays). The address is 801 Locust Ave., Conway, AR 72034.

Who to Call at Faulkner County Detention (Unit 1 & Unit 2) and the Sheriff's Office
  1. Use 911 for emergencies - if it’s urgent or life-threatening, call 911.
  2. Try the non-emergency line - for non-urgent Sheriff’s office matters, call 501-328-5906.
  3. Call the Sheriff’s Office main number - reach the Sheriff’s Office at 501-450-4914.
  4. Call the detention unit directly - Unit 1: 501-450-4995 (listed open 24/7); Unit 2: 501-328-4160 (listed open 24/7).
  5. Follow up during office hours - if you still need help, contact the Sheriff’s Office again during its listed weekday business hours.

Tip: If you leave a voicemail, write down the date/time and the number you called. For follow-up, use the Sheriff’s Office non-emergency line (501-328-5906) or the main office number (501-450-4914).

For investigation-related questions, the Criminal Investigations Division (CID) can be reached at 450-4917. The Sheriff's Office does list administrative staff names - including the Chief Deputy and Jail Administrator - but individual direct lines aren't published. Your best bet is to start with the main Sheriff's Office line.

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