Calling from Fayette County Jail: Hours, Costs, PINs, and Why Privileges Can Be Suspended
Phone calls are often the fastest way to stay in touch with someone at Fayette County Jail—but the system has strict rules. Here's what you need to know about calling hours, costs, PINs, and what can get phone privileges revoked.
Fayette County Jail uses ViaPath (sometimes listed as GTL/ViaPath) for inmate phone service. This is the platform inmates use in their housing units to place outgoing calls.
All calls go through a computerized monitoring system. The jail records calls and tracks calling patterns to prevent fraud and enforce phone rules. Assume anything said on the phone can be reviewed if a security concern comes up.
Phones in the housing units are available daily from 8:00 a.m. to 8:00 p.m. During that window, inmates can place unlimited outgoing calls.
Note: Phones may be temporarily shut off during meals, medication distribution, or other times when security requires it - even within the 8:00 a.m. to 8:00 p.m. window.
Calls can be paid for two ways: billed as collect calls or deducted automatically from the inmate's commissary account. If a call didn't go through, check the payment setup first - that's usually the issue.
Every inmate gets a Personal Identification Number (PIN) to use the phone system. The PIN is tied to their phone access, and the rule is simple: don't share it with other inmates.
If a PIN seems compromised: The inmate should request a new one right away. If you suspect a PIN was stolen or misused, report it so the issue can be addressed.
Suspensions
- ✓ Three-way calls
- ✓ Threats
- ✓ Contact with witnesses (or potential witnesses)
- ✓ Using another inmate’s PIN
- ✓ Stealing another inmate’s PIN
- ✓ Letting another inmate use their PIN
- ✓ Damaging or attempting to damage the phone system
- ✓ Criminal activity
These rules exist because the phone system is part of jail security. Three-way calling and PIN-sharing can hide who's actually on the line. Contact with witnesses or threats creates safety risks and can interfere with legal cases. Damaging equipment, trying to bypass phone security, or using calls for criminal activity can all result in losing phone access.
Family Tips
- ✓ Expect calls to come between 8:00 a.m. and 8:00 p.m., with possible short interruptions for meals, medication distribution, or security needs.
- ✓ If collect calls aren’t working for you, ask your loved one about calls being paid by automatic deductions from their commissary account.
- ✓ Don’t ask for or accept anyone’s PIN, and don’t pass PIN information between inmates.
- ✓ If you think a PIN has been stolen or misused, report it and have your loved one request a new PIN.
Find an Inmate at Fayette County Jail. PA
Search for a loved one and send messages and photos in minutes.
