Sending Money to an Inmate at FCI Cumberland: Step-by-step MoneyGram instructions
MoneyGram ExpressPayment is one of the fastest ways to get funds into an inmate's commissary account at FCI Cumberland—but only if you enter every detail exactly right. Here's what you'll need and how to submit it so your payment doesn't get delayed or sent to the wrong account.
Preparedness
- ✓ Inmate “Account Number”: the inmate’s eight-digit register number (no spaces or dashes) immediately followed by the inmate’s last name (example: 12345678DOE)
- ✓ Receive Code: 7932
MoneyGram will ask who the payment is for. Enter Federal Bureau of Prisons as the company name and Washington, DC for the city/state. For the beneficiary, use the inmate's full committed name - the exact name the BOP has on file. These fields work with the account number and receive code to route your deposit to the right person.
You can send MoneyGram ExpressPayment at an agent location (often using the ExpressPayment
Note: Wait until the inmate has physically arrived at a Federal Bureau of Prisons facility before you send money. Sending too early can lead to delays or the funds going to the wrong place.
- Send during the main processing window if you want it faster - Funds sent between 7:00 a.m. and 9:00 p.m. EST are typically posted to the inmate’s account within 2–4 hours.
- Expect an overnight hold if you send late - Funds sent after 9:00 p.m. EST are posted at 7:00 a.m. EST the following morning.
- Plan around weekends and holidays without assuming delays - MoneyGram funds are received and processed seven days per week, including holidays, so the time of day you send is usually the biggest factor.
- ✓ Save your MoneyGram receipt (paper or digital)
- ✓ Write down the transaction/reference number from your receipt
- ✓ If the funds don’t show up when expected, ask the inmate to check their account balance/transactions on their end
- ✓ Contact MoneyGram with your transaction details if you need to trace, correct, or confirm the payment
Heads up: If you enter the account number in the wrong format (it must look like 12345678DOE) or use the wrong receive code (it must be 7932), your transaction may be rejected - or the money could be deposited into the wrong account.
- ✓ Keep every receipt until the inmate confirms the money posted
- ✓ Don’t throw away the transaction/reference number - MoneyGram will ask for it
- ✓ If you realize you made a mistake, contact MoneyGram as soon as possible and have your receipt details ready
- ✓ If you’re disputing a missing or delayed payment, document the date/time you sent it and the exact account number/receive code you used
The money you send goes into the inmate's BOP Trust Fund account. This fund lets inmates purchase items or services beyond what the facility provides as basic care - or buy a different quality than what's issued. In practical terms, these deposits are what make commissary purchases and phone time possible.
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