How to send messages, photos, and packages
FCI Gilmer offers several ways to stay in touch: phone calls, video visits, electronic messaging, and traditional mail (mail rules differ from digital channels). Phone calls and electronic messages are monitored and screened for content. Attorney calls may be handled differently in some situations. Video visits and remote messaging go through third-party vendors. You'll need to create an account, accept the vendor's terms, add a payment method, and schedule through the vendor portal. The Web Visiting System stores inmate and approved visitor data, including names, register numbers, housing units, and approved visitor information. For operational questions, call 603-342-4000. For general website questions, contact the BOP Central Office.
Search for a loved one and send messages and photos in minutes.
Create an account with the approved video vendor and complete any required identity verification. Accept the online visitation agreement, add a payment method if required, then schedule through the vendor portal and wait for approval.
Yes. Inmate phone calls are typically monitored and recorded for security. Attorney calls may be handled differently in certain circumstances.
For facility-specific operational questions, call 603-342-4000. For general website questions, contact the Bureau of Prisons Central Office at 320 First St., NW, Washington, DC 20534 or (202) 307-3198.
A first visit can go smoothly if you confirm a few things before leaving home. This checklist helps you avoid a wasted trip to FCI Gilmer and arrive with everything staff expect at the door.
Trying to reach someone at FCI Gilmer? Start by confirming the current visiting schedule before you travel, and make sure you follow the facility's rules for sending funds by mail.
Planning to mail funds to someone at FCI Gilmer? The most important thing to know: mailed funds do not go to the facility's street address.
