Who to Contact When You Have Questions About FCI Jesup (and When to Contact BOP Central Office)
Need an answer about FCI Jesup? Start with the facility itself. Central Office handles questions that aren't tied to a specific prison—or feedback about the BOP website.
For questions about how FCI Jesup operates - procedures, daily rules, anything specific to that facility - contact the prison directly. Central Office is the better route for broader issues, like general questions about information on the BOP website.
FCI Jesup doesn't have a single "main" number for everything. Each facility has different addresses and phone numbers depending on what you need. The easiest way to find the right contact is through the facility's page in the "Locations" section of bop.gov - you'll see phone numbers and addresses listed by type of inquiry.
- ✓ Go to FCI Jesup’s page in the “Locations” area of bop.gov before you call or write.
- ✓ Match your issue to the correct listing (different numbers/addresses can be used for different kinds of requests).
- ✓ Use the address or phone number shown there for the specific thing you’re trying to resolve.
If you do need to reach BOP Central Office - say, for comments or questions about the BOP website - call (202) 307-3198 or write to: Federal Bureau of Prisons, 320 First St., NW, Washington, DC 20534.
Expect a wait. BOP processes emails the same way it handles written letters, and responses typically take 20–30 working days. Sometimes action happens before you get a formal reply - but plan on weeks, not days.
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- ✓ The incarcerated person’s full name and register number (if you have it).
- ✓ Your relationship to the person (spouse, parent, friend, attorney, etc.).
- ✓ One clear, concise question (or a short list of tightly related questions).
- ✓ Copies (not originals) of any documents that matter to your question.
- ✓ Enough detail to identify the issue if it’s inmate-specific - CTS can track inquiries about medical care, conditions of confinement, and sentence computation/release.
Why do details matter? BOP uses a Correspondence Tracking System (CTS) to log messages from the public. When your message clearly identifies who it's about and what you're asking, staff can route it faster and respond more accurately.
Tip: Keep a copy of what you send and note the date. Replies can take 20–30 working days. Questions about inmates - medical care, conditions, sentence computation - are exactly the kind of inquiries that get logged in CTS.
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