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How to Write to FCI Jesup About a Concern or Complaint

Writing to FCI Jesup about a concern? It helps to understand what happens after your letter reaches the Bureau of Prisons. Here's how the BOP tracks correspondence, what details matter for follow-up, and how to write a message that's easier to route and answer.

• 2 min read • bop.gov
How to Write to FCI Jesup About a Concern or Complaint

Your letter doesn't just sit in a pile. The Bureau logs it into their Correspondence Tracking System (CTS), assigns a tracking number, and routes it to the appropriate BOP program area or facility for review. That tracking number ties everything together. Once staff respond, the item gets closed out in CTS. Being clear and organized in your original message makes it easier for the right office to address your concern.

CTS makes correspondence searchable - good news if you ever need to reference what you sent. Staff can pull up entries using the tracking number, your name, the incarcerated person's register number, or the issue you cited. Items can also be filtered by entry date, letter date, or closure date. The takeaway: consistently identify the person and the issue in your letter. It makes your message easier to find and match to the right record.

Tip: If you receive a tracking number, write it down and keep it with your copy of the letter. CTS can also be searched by your name, register number, or issue - helpful when you need to follow up.

If your question is about information you found (or couldn’t find) on the BOP’s website - rather than a facility-specific issue - you can direct it to the BOP Central Office. Their contact information is: Federal Bureau of Prisons, 320 First St., NW, Washington, DC 20534; Phone: (202) 307-3198.

How to Write to FCI Jesup About a Concern or Complaint

Writing Tips

  • ✓ Include the incarcerated person’s full name and register number so the issue can be matched and retrieved in CTS.
  • ✓ State the issue clearly and specifically (what happened, when it happened, and what you’re asking the BOP to do).
  • ✓ Keep a complete copy of what you send (and any reply), so you can reference the same details later.
  • ✓ If you’re given a CTS tracking number, save it - CTS records can be retrieved by tracking number, and also by correspondent name, register number, or the issue cited.
  • ✓ Use consistent identifying details each time you write (same spelling of names, same register number, same summary of the issue) to make follow-up easier to track.

CTS records don't last forever. Under GRS-23, they're destroyed or deleted after 2 years - or 2 years after the latest entry, whichever applies. Keep your own copies; don't rely on the system as a long-term archive.

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