How to send messages, photos, and packages
Staying in touch with someone at FCI Loretto typically means phone calls and secure electronic messaging. All calls go through the Bureau's Inmate Telephone System (ITS). Bypassing ITS (through call forwarding, toll-free numbers, or credit-card workarounds) is prohibited. Calls are monitored, though unmonitored attorney calls are allowed in certain circumstances. The institution supplement sets call length limits, and BOP guidance commonly caps calls at 15 minutes unless stated otherwise. For messaging, TRULINCS is text-only with size limits. Both the inmate and the outside contact must consent to monitoring before using it. Remote options like phone, video, and messaging typically require a vendor account, facility approval, and scheduling or prepaying through the vendor portal.
Search for a loved one and send messages and photos in minutes.
Federal prison mail rules are strict, especially for packages and publications. This guide will help you avoid returns and delays, and understand how general mail and special mail are handled once they arrive.
TRULINCS is the Bureau of Prisons email-style messaging system, and it comes with clear limits. Here's what to expect when it comes to message length, attachments, privacy, and printing mailing labels.
Yes. The Bureau advises that inmate telephone calls are monitored. Unmonitored calls to attorneys are permitted in certain circumstances under BOP guidance.
The institution supplement sets call length limits. BOP guidance commonly caps calls at 15 minutes.
Yes, if TRULINCS is available for the inmate. Messages are text-only, have size limits, and both you and the inmate must consent to monitoring before using the system.
Federal prison phone rules can feel confusing, especially when a call cuts off mid-sentence or a number won't go through. Below are the answers families ask most about monitoring, the Inmate Telephone System (ITS), call-length limits, approved phone lists, and temporary suspensions.
Staying in touch is possible, but the phone system has firm rules. Here's what to know before you try to connect with someone at FCI Loretto.
MoneyGram ExpressPayment is one of the accepted ways to send money to someone in the Federal Bureau of Prisons (BOP). The key: enter the account number and Receive Code exactly as required so the funds post quickly to the right person.
