Send Photos & Mail at FCI Oxford

How to send messages, photos, and packages

Overview

Staying in touch with someone at FCI Oxford means using phone and vendor-based communication tools. One thing worth knowing: people in opt‑in status can earn additional monthly phone minutes, which makes a real difference in how often they can call. Phone calls, tablet messaging, and video visits are handled by third‑party vendors and are monitored. The incarcerated person places calls—you can't call in. To get set up, create accounts with the required vendor(s), get on the approved contact list if needed, then schedule video visits or purchase phone/message credits through the vendor or an approved deposit service. Calls and messages may be recorded, while attorney communications follow separate verification procedures. For First Step Act questions, contact the Reentry Services Division at FSA@BOP.GOV.

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Quick Facts

  • One programming incentive for individuals in opt‑in status at FCI Oxford is additional monthly phone minutes.
  • Phone, video, and messaging services in Wisconsin run through third‑party vendors and are monitored and screened.
  • Wisconsin is rolling out a statewide platform for video visits and tablet messaging, and vendors may change during the transition.
  • For First Step Act or guide questions, contact the Reentry Services Division at FSA@BOP.GOV.

Common Questions

What does “opt‑in status” mean for phone minutes at FCI Oxford?

At FCI Oxford, a documented programming incentive is that people in opt‑in status receive additional monthly phone minutes.

How are phone calls, video visits, and messages handled for someone at FCI Oxford?

Phone calls, video visits, and messages are provided through third‑party vendors and are monitored or screened. Typically, the incarcerated person must initiate calls; calls and messages may be recorded, while attorney communications follow separate verification procedures.

How do I set up accounts or schedule calls and video visits for someone at FCI Oxford?

Create accounts with the facility's vendor(s), get listed as an approved contact if required, then schedule visits or buy phone/message credits through the vendor or an approved deposit service. Steps vary by vendor and may change during Wisconsin's statewide video/tablet platform transition.

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