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Who to contact when you have questions about FCI Petersburg Med (what to call, when to email Central Office)

Getting a quick, straight answer starts with one key decision: Is your question about FCI Petersburg Med specifically, or about the Bureau of Prisons (BOP) website and Central Office?

2 min read bop.gov
Who to contact when you have questions about FCI Petersburg Med (what to call, when to email Central Office)

Questions about day-to-day operations or procedures at FCI Petersburg Med? Call the facility directly. They're the ones who can tell you what's actually happening on the ground - current policies, specific steps you need to follow, and anything else that depends on how the institution runs in practice.

Central Office is the better choice when your question involves the BOP website - something you found there, or something you can't find. For those situations, you can call Central Office or send written correspondence using the details below.

Who to contact when you have questions about FCI Petersburg Med (what to call, when to email Central Office)
  1. Go to the BOP “Locations” area - that’s where the Bureau lists individual institutions.
  2. Open the page for FCI Petersburg Medium/FCI Petersburg Med - the facility page is where the BOP posts the phone numbers and addresses you’ll need.
  3. Use the specific number/address that matches your reason for contacting them - facilities can have different contact points depending on the nature of your business.

Need to send written correspondence to BOP Central Office? Use this address: Federal Bureau of Prisons, 320 First St., NW, Washington, DC 20534.

You can also call (202) 307-3198 for general Central Office or BOP-website questions. Use this number when your issue spans multiple institutions or involves a website information problem - not when you need a facility-specific answer.

Response-time reality check: Emails to the Bureau get processed like regular mail. Expect about 20–30 working days for a response.

Prepare Before Contact

  • The person’s full name
  • Their BOP Register Number (format: #####-###)

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