Phone & Messaging

How TRULINCS Works at FDC Miami: Getting Approved, Messaging Rules, and Unblocking

TRULINCS handles electronic messaging at FDC Miami, but you can't just start writing—first, you need contact approval and a CorrLinks invitation. Here's how it works, what limits apply, and what to do if messaging suddenly stops.

2 min read bop.gov
How TRULINCS Works at FDC Miami: Getting Approved, Messaging Rules, and Unblocking

Yes - people housed at FDC Miami can send and receive electronic messages through TRULINCS (Trust Fund Limited Inmate Computer System). It's a secured messaging system connecting incarcerated individuals with approved contacts on the outside.

How TRULINCS Works at FDC Miami: Getting Approved, Messaging Rules, and Unblocking

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  • The inmate starts the request - they add you to their TRULINCS contact list and ask to exchange electronic messages.
  • Staff approval happens next - the facility has to approve that contact entry before messaging can move forward.
  • CorrLinks sends the invite - after approval, you’ll get an automated CorrLinks message asking whether you want to accept communication or block it.
  • You choose accept or block - accepting gives permission to message; blocking stops messaging before it starts.
  • Messaging turns on after acceptance - once you accept, the inmate can send electronic messages to you through TRULINCS.

Note: The invitation step is automated - CorrLinks sends the message and prompts you to accept or block future communication.

TRULINCS messages are text-only. No photos, no documents, no attachments of any kind - write everything in the message body. Each message maxes out at 13,000 characters (roughly two pages of text). If you have a lot to say, break it into multiple messages.

TRULINCS isn't funded by taxpayer dollars. At BOP facilities like FDC Miami, the service runs entirely on the Inmate Trust Fund.

  1. Confirm a block happened - if you (or the inmate) selected “block” in CorrLinks, messaging won’t go through until it’s reversed.
  2. Have the inmate contact the Trust Fund Office - the inmate must submit a request to the local institution’s Trust Fund Office to remove the block.
  3. Include full contact details in the request - the inmate should list your name, physical address, email address, and telephone number so the system can generate a new CorrLinks invitation.

Important: If you blocked the inmate in CorrLinks, you can't undo it yourself. The inmate needs to request unblocking through the institution's Trust Fund Office.

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  • Double-check the email address the inmate adds to their contact list - one typo can prevent the CorrLinks invitation from reaching you.
  • Watch for the automated CorrLinks invite and respond to it; messaging doesn’t start until you accept.
  • Keep messages tight and readable - there’s a 13,000-character limit (about two pages).
  • If messaging hasn’t started yet, remember the contact still needs staff approval before anything can be sent.

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