Remote Video Visits at Fentress County Jail: Setting Up iWebVisit and What to Expect

To schedule a remote video visit with someone at Fentress County Jail, you’ll need to start by creating an account at iWebVisit.com. Once your account is set up, follow the prompts in iWebVisit to choose and schedule your visit time.

Device and Connection Checklist

• ✓ Android device, or a laptop/desktop computer
• ✓ Working webcam
• ✓ Working microphone
• ✓ Speakers (or audio output you can hear clearly)

Video quality depends on your internet connection. Fentress County Jail recommends residential Wi‑Fi - a stable signal makes a real difference.

1. Confirm you’re using a supported device - Use an Android device or a laptop/desktop with a webcam, microphone, and speakers.
2. Test your setup ahead of time - Check that your camera and audio work and that your internet connection is stable before your scheduled time.
3. Take connection issues seriously - If the visit fails due to your equipment or internet speed, it will not be credited.
4. Call iWebVisit for help testing - For assistance with testing, contact iWebVisit at 775-434-8748.

Remote video visits at Fentress County Jail are monitored and recorded. The exception is visits conducted by registered entities that are classified as Confidential Visitors.

• ✓ Don’t stream the visit.
• ✓ Don’t record the visit.
• ✓ Don’t take screenshots.
• ✓ Don’t display nudity or engage in sexual behavior.
• ✓ Don’t show inappropriate images or videos on camera.
• ✓ If nudity, sexual behavior, or inappropriate images/videos happen, the visit can be terminated and your account may be blocked.

If your remote visit doesn’t work because of your equipment or your internet speed, it won’t be credited. That’s why it’s worth testing your device and connection before the scheduled start time.