How to Contact an Inmate at TDCJ - Ferguson Unit (TX)

If you plan to use the TDCJ Online Visitation Scheduler for the Ferguson Unit, choose your email address carefully. Once you create an account, that email cannot be deleted or changed. Lose access to that inbox down the road, and you'll have a real headache trying to schedule visits.

When you schedule a visit through the TDCJ Online Visitation Scheduler, you'll see different visit types listed in the system. There are up to four: Regular, Contact, Video/Tablet (not the same as the Securus Video program), and Extended or Special visits when available. Not every option shows up for every person or situation. Whatever you see in the scheduler is what you can request at that time.

Steps

• ✓ Create your TDCJ Online Visitation Scheduler account using an email address you can keep long-term (the email cannot be changed later).
• ✓ When scheduling, review the visit types offered in the scheduler (Regular, Contact, Video/Tablet, and possibly Extended or Special if available).
• ✓ If you are looking for video options, select the scheduler’s Video/Tablet option when it appears, and treat it as separate from Securus Video.

Before you set up an account, double-check the email rule in the official TDCJ scheduler guidance. The policy is straightforward: once the account is created, the email cannot be deleted or changed. If you think you might lose access to that email later, reach out through official channels now to find out how to handle it. Don't wait until it becomes urgent.

Visit types depend on what the system allows you to request, so check what's available for your specific situation when you go to schedule for the Ferguson Unit. The scheduler may show Regular, Contact, Video/Tablet, and (when available) an Extended or Special visit option. If you're hoping for a video visit, pay attention to the difference between the scheduler's Video/Tablet visit and the Securus Video program. The scheduler treats them as separate things.