Florence county Detention center
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Guides for This Facility
How Phone Calls Work at Florence County Detention Center: Costs, Limits, and Setting Up an Account
Staying in touch from jail is hard enough without having to figure out the phone system. Here's how calls work at Florence County Detention Center—the provider, costs, weekly limits, and who to contact when something goes wrong.
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How to Set Up and Choose Between Remote or On‑Site Video Visits at Florence County Detention Center
Video visits at Florence County Detention Center are straightforward once you understand your three options. Here's a quick overview to help you pick the right fit, plus setup steps so you don't miss a call.
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Sending Messages Through SmartJailMail: What Gets Rejected and How Credits Work at Florence County
SmartJailMail is a straightforward way to stay in touch with someone at Florence County Detention Center—once you know how credits work and what content gets blocked. Here's the breakdown.
Read GuideAt a Glance
Visitation
- Remote video visits are available in 15- or 30-minute sessions at $0.25 per minute.
- A SmartJailMail account must be set up before initiating remote video visits; existing users can log in and there is a forgot-password process for access issues.
- On-site video visits are provided free in 30-minute segments and inmates are allowed four 30-minute on-site visits per week, resetting on Saturdays.
Communication
- The facility uses Smart Communications for inmate telephone service; account/setup phone number is 1-888-843-1972.
- Phone calls cost $0.16 per minute plus tax and are limited to two hours per week.
- SmartJailMail credits cost $0.01 each with a minimum purchase of 500 credits ($5.00).
Mail & Letters
- All mail except clearly marked legal mail is opened before the inmate receives it.
- Photos must be submitted via SmartJailMail and are reviewed prior to release to the inmate.
- Pornographic, obscene, or gang-related photographs will be returned to the sender.
Sending Money
- A lobby kiosk in the detention center lobby accepts deposits and charges $3.75 per transaction.
- Online deposits are accepted at www.jaildeposits.com with a telephone fee of 5.5% and a computer fee of 4.5%.
- You may add funds by mailing a money order or cashier's check for processing by the vendor.
Facility Info
- The Florence County Detention Center is a 520‑bed facility in Effingham staffed by 15 officers on four shifts.
- To pick up an inmate's property the inmate must request a form from the housing unit officer; approved pickups are Mon–Fri 9:00am–4:00pm.
- To release an impounded vehicle you must show proof of ownership and current insurance and pay a towing fee (minimum $125); release hours are Mon–Fri 8:30–11:30 and 1:30–4:30.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Florence County Detention Center offers video visitation through SmartJailMail—both on-site kiosk visits and remote visits. For remote sessions, you'll need a SmartJailMail account. Already have one? Log in. New user? Create an account. Locked out? There's a forgot-password option. Remote sessions run 15 or 30 minutes at $0.25 per minute during the facility's visitation hours. On-site video visits are free, last 30 minutes, and inmates can have up to four per week (the count resets on Saturdays). Face-to-face visits aren't available except for attorneys, professional visits, or visits specially approved by Jail Command.
Read full guideCommunication
Phone service at Florence County Detention Center runs through Smart Communications. Calls cost $0.16 per minute plus applicable taxes, with a two-hour weekly limit. For account setup, deposits, or billing help, contact Smart Communications Customer Care at 1-888-843-1972 (available daily 7:00am to midnight EST). Electronic messaging works through SmartJailMail/SmartInmate. Sign-up is free, and tools like forgot-password and resend activation are available if you run into trouble. Credits cost $0.01 each with a 500-credit ($5.00) minimum purchase. Every Saturday, you get two free electronic messages—additional messages cost $0.50 each. The vendor will reject messages containing codes, extortion, threats, contraband info, or references to other inmates.
Read full guideMail & Letters
Mail to Florence County Detention Center is inspected to keep contraband out. Staff open and review all incoming mail before it reaches an inmate, except clearly marked legal mail. Want to send photos? Submit them through SmartJailMail. Photos are reviewed first, and pornographic, obscene, or gang-related images get returned. If your SmartJailMail photo is rejected, you'll receive a credit. Stick to approved items only—anything else comes back at your expense. Keep envelopes and correspondence plain: no writing, drawings, or extra markings. Drawings can be treated as gang graffiti or secret communication and may lead to rejection. Mailing items to a work camp inmate? Check the facility's FAQ list first (hygiene items, for example).
Read full guideSending Money
Florence County Detention Center accepts deposits three ways: the lobby kiosk, online at www.jaildeposits.com, or by mailing a money order or cashier's check. The lobby kiosk charges $3.75 per transaction. Online deposits run 5.5% by phone and 4.5% by computer. Never hand cash to any employee to put into an inmate account. Kiosk and online deposits typically post quickly. Mailed deposits take longer since they're processed after the vendor receives the money order. Have the incarcerated person's full name and ID number ready when making your deposit to avoid delays.
Read full guideCommon Questions
Showing 6 of 16Do I need a SmartJailMail account to do a remote video visit at Florence County Detention Center?
Yes. Remote video visits require a SmartJailMail account before you can initiate a visit. If you already have an account, you can log in; new users must create one, and there’s a forgot-password process if you have access issues.
VisitationHow long are video visits and how much do they cost at Florence County Detention Center?
Remote video visits are 15 or 30 minutes and cost $0.25 per minute. On-site video visits are 30 minutes and free of charge.
VisitationAre face-to-face visits allowed at Florence County Detention Center?
No. Face-to-face visitation isn’t available except for attorney visits, professional visits, or visits specially approved by Jail Command. Attorneys and professional visitors must bring ID, and paralegals/investigators need a written attorney request on company letterhead plus ID.
VisitationHow much do phone calls cost at Florence County Detention Center?
Calls placed through Smart Communications cost $0.16 per minute plus applicable taxes. Calls are also limited to a total of two hours per week.
CommunicationHow do I get help with account setup, deposits, or billing for phone service?
Contact Smart Communications Customer Care at 1-888-843-1972 for account setup, deposits, or billing issues. Support is available daily from 7:00am to midnight EST.
CommunicationWhat are the key rules and costs for sending electronic messages via SmartJailMail?
SmartJailMail/SmartInmate sign-up is free, with account recovery tools like forgot-password and resend activation available. Credits cost $0.01 each with a 500-credit ($5.00) minimum. You get two free electronic messages every Saturday; extra messages cost $0.50 each. Messages may be rejected if they include codes, blackmail/extortion, contraband information, threats, or references to another inmate.
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Did You Know?
Florence County Detention Center in South Carolina uses video visitation for inmates and their families. Here's how it works and what you need to know before your first visit.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify