Sending Messages Through SmartJailMail: What Gets Rejected and How Credits Work at Florence County
SmartJailMail is a straightforward way to stay in touch with someone at Florence County Detention Center—once you know how credits work and what content gets blocked. Here's the breakdown.
SmartJailMail credits cost $0.01 each at Florence County, but there's a catch: the minimum purchase is 500 credits ($5.00). If you're hoping to add just enough for one message, that minimum might surprise you at checkout.
Every Saturday, Florence County Detention Center gives you two free electronic messages through SmartJailMail. If you're watching your budget, save your longer updates for Saturdays to take advantage of those freebies.
After you've used your two free Saturday messages, each additional message costs $0.50. That adds up quickly if you message often, so keep an eye on your balance.
Rejected Content
- ✓ Codes
- ✓ Blackmail
- ✓ Extortion
- ✓ Contraband-related content
- ✓ Threats
- ✓ Information about another inmate
Messages at Florence County go through screening, and certain content triggers automatic rejection. Anything that looks like coded language can get flagged - even if you didn't mean it that way. The same applies to pressure tactics, blackmail, extortion, or threats of any kind. Mentioning contraband or sharing information about another inmate, even casually, will also get your message blocked.
- Read your message once like a stranger would - remove anything that could look like “codes,” including shorthand that might be misread.
- Cut anything that sounds like pressure - if a line could be taken as blackmail or extortion, rewrite it in plain, non-demanding language.
- Keep it clean of contraband talk - don’t include anything that could be interpreted as contraband-related content.
- Avoid threats, even joking ones - sarcasm and “I’ll get you for that” humor can still land as a threat.
- Don’t mention other inmates - leave out names, nicknames, housing details, or other information about another inmate.
- ✓ Use the two free SmartJailMail messages every Saturday first
- ✓ Budget $0.50 per message for anything beyond the free Saturday messages
- ✓ Plan for the minimum purchase: 500 credits ($5.00) at $0.01 per credit
Note: Even though credits are priced at $0.01 each, Florence County’s SmartJailMail minimum purchase is 500 credits ($5.00).
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