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How to Set Up Video Visits at Florence McClure Women's Correctional Center (FMWCC)

Getting video visits set up at Florence McClure Women's Correctional Center (FMWCC) comes down to one thing: completing your ICSolutions account and registration before you try to schedule.

• 2 min read • doc.nv.gov
How to Set Up Video Visits at Florence McClure Women's Correctional Center (FMWCC)

FMWCC offers video visitation through visitor stations at the facility. You'll need to register with ICSolutions first - it's required, but free.

Everything starts at www.icsolutions.com. Create an account (or log into your existing one) before you show up - you'll need those credentials to register and schedule your visit.

  1. Go to www.icsolutions.com - Use any internet-enabled device to get to the ICSolutions site.
  2. Log in or create your account - If you already use ICSolutions for inmate telephone services, it’s the same account used for visitation registration and scheduling.

Once you can log in, complete the video visitation registration through ICSolutions. Registration is required for all visitors and costs nothing. Without it, you won't be able to join a visitation session. Head to www.icsolutions.com to finish up so you're ready to schedule when slots open.

  1. Log into your ICSolutions account - Use www.icsolutions.com from any internet-connected device.
  2. Start a new appointment - In your account, choose the option to schedule a new visit.
  3. Enter the facility and your loved one’s details - Select the facility and enter the inmate’s name or ID number.
  4. Review the visitation rules and continue - Read the rules shown in the system and agree to move forward.
  5. Pick the visit location, date, and time - Choose from the available time slots shown. You can schedule from a workstation in the facility’s visitor lobby or from your own device, as long as you’re logged into your account.

Planning to visit in person? FMWCC has visitor stations on-site. You can register and schedule from a workstation in the visitor lobby, or handle everything ahead of time and just log into your ICSolutions account when your session starts.

Note: Scheduling and availability follow the facility's visitation policies, which can change. If anything looks unclear in the system, call the institution to confirm current rules before making the trip.

How to Set Up Video Visits at Florence McClure Women's Correctional Center (FMWCC)

Troubleshooting

  • ✓ Confirm you completed the required (free) ICSolutions registration for video visitation
  • ✓ Log into www.icsolutions.com once before the day of your visit to make sure your account works
  • ✓ Double-check your scheduled date/time and that your visit shows under your upcoming visits
  • ✓ Decide whether you’re scheduling/visiting from your own internet-connected device or using the workstation in the facility’s visitor lobby
  • ✓ Verify any facility-specific visitation policies that could affect scheduling or availability before you go

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