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Contact an Inmate at Florence McClure Womens Facility.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

Phone communication at Florence McClure Women's Facility runs through ViaPath Technologies (ConnectNetwork), NDOC's contractor. Manage calling and billing at ConnectNetwork.com, through the ConnectNetwork app, via the automated line at 1-800-483-8314, or by calling Customer Care at 1-877-650-4249. Fund an AdvancePay account online, in the app, by phone, at ViaPath kiosks, through Western Union, or by mailing a check or money order. Setting up an account involves creating your profile, confirming your date of birth, entering your details, and verifying your email. All calls, messages, and video sessions (including GettingOut) are monitored and recorded—NDOC may apply limits or blocks. Attorneys needing non-recorded communications can email ViapathNVTechs@viapath.com with their name, address, phone number(s), and BAR number.

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Quick Facts

NDOC has contracted ViaPath Technologies (ConnectNetwork) to provide inmate calling and billing services and outside parties set up AdvancePay accounts through ConnectNetwork.
To set up an AdvancePay or ConnectNetwork account you can call ViaPath's automated system at 1-800-483-8314, speak to Customer Care at 1-877-650-4249, or visit www.connectnetwork.com.
AdvancePay deposits can be made online, via the ConnectNetwork app, by calling 800-483-8314, at ViaPath kiosks, through Western Union, or by mailing a check or money order.
AdvancePay accounts may become inactive and be subject to forfeiture after 180 consecutive days of inactivity; refunds are available by contacting customer service while the account is active.
GettingOut communications are monitored and recorded and NDOC may apply limits or blocks to phone usage; attorneys can request non‑recorded calls or video visits by emailing ViapathNVTechs@viapath.com with their BAR number.

Contact & Communication Guides

Who to Call When You Have Questions About Someone at Florence McClure (FMWCC)

Trying to figure out calls, video visits, payments, or mailing rules for someone at Florence McClure Women's Correctional Center (FMWCC)? The fastest way to get answers is calling the right office or vendor the first time. Here's who handles what—and what each number can actually help with.

Common Questions

How do I set up an AdvancePay/ConnectNetwork account for calls from Florence McClure?

Set up an account at www.connectnetwork.com by clicking “Create Account,” confirming date of birth, entering your account details, and confirming your email to activate. You can also call the automated system at 1-800-483-8314 or Customer Care at 1-877-650-4249 for help.

What payment methods can I use to add money for calls at Florence McClure?

Add money online at ConnectNetwork.com or through the ConnectNetwork app. You can also deposit by calling 800-483-8314, at ViaPath kiosks, through Western Union, or by mailing a check or money order. Automated payment options listed on the ViaPath/ConnectNetwork poster include a fee.

Are inmate calls and messages monitored at Florence McClure and can attorneys get private calls?

Yes—communications through GettingOut and other digital systems are subject to monitoring and recording, and NDOC may apply blocks or limits for disciplinary or operational reasons. Attorneys who need non-recorded calls or video visits should email ViapathNVTechs@viapath.com and include their name, address, phone number(s), and BAR number.

Other Guides for Florence McClure Womens Facility

5 Ways to Add Money to an AdvancePay Account for FMWCC Calls

Want to stay connected with someone at Florence McClure Women's Facility (FMWCC)? Funding an AdvancePay account is one of the easiest ways to receive their calls. Here are five ways to add money—plus the fee and inactivity details that catch people off guard.

How to Apply for Visiting at Florence McClure Women's Correctional Center (FMWCC)

Getting approved to visit starts with one key detail: your application has to go to the right place. Here's how to submit it correctly for someone at Florence McClure Women's Correctional Center (FMWCC)—and what to expect next.

How to Set Up Video Visits at Florence McClure Women's Correctional Center (FMWCC)

Getting video visits set up at Florence McClure Women's Correctional Center (FMWCC) comes down to one thing: completing your ICSolutions account and registration before you try to schedule.

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