How to send messages, photos, and packages
Florida State Prison uses GTL/ConnectNetwork for phone service. Set up an AdvancePay prepaid account to fund calls from your loved one. In-state calls within the North American Dialing Plan cost $0.135 per minute. Each incarcerated person also gets one free 5-minute call per week. Calls are capped at 30 minutes, and there's a 30-minute wait before another call can be placed. Need help? GTL ConnectNetwork support is available 24/7 at 866-732-9098. When creating your account, make sure your first and last name match your government-issued ID.
Search for a loved one and send messages and photos in minutes.
Calls within the North American Dialing Plan are billed at $0.135 per minute.
Yes. Each incarcerated person gets one free phone call per week, lasting up to five minutes.
Create a GTL/ConnectNetwork account, and use AdvancePay if you want to fund prepaid calls. Your first and last name must match your government-issued ID. For help, call GTL ConnectNetwork at 866-732-9098 (24/7).
Put the inmate’s full name and booking/ID number on the envelope, and include your full return name and address. Before sending, confirm Florida State Prison’s official mailing address and any format or vendor requirements.
Yes—routine personal mail is commonly opened and inspected by staff. Legal or privileged correspondence is typically handled differently and is usually opened only in the inmate’s presence.
Don’t send original important documents; send photocopies instead. If you need an original returned, include clear return instructions and a prepaid return envelope if returns are allowed.
Visiting Florida State Prison for the first time? The screening process can feel intimidating, but the basics are straightforward: bring valid ID, expect a search of you and your belongings, and don't refuse — or your visit ends before it starts.
Getting phone calls from Florida State Prison is straightforward once you know how it works: set up an AdvancePay account through ConnectNetwork, take advantage of the weekly free call, and plan around the time limits.
Getting approved to visit at Florida State Prison comes down to filling out the form correctly the first time. The checklist below will help you avoid the common mistakes that cause delays or denials.
