Phone Calls from Florida Women's Reception Center: AdvancePay, Free Weekly Call, Rates, and How to Get Support
Phone calls from Florida Women's Reception Center go through ConnectNetwork/GTL. You'll need an AdvancePay prepaid account—one that you fund to receive calls. There's also a free 5-minute call each week, applied to the first call your loved one makes.
Phone calls from Florida Women's Reception Center go through ConnectNetwork/GTL. You'll need an AdvancePay prepaid account - one that you fund to receive calls. There's also a free 5-minute call each week, applied to the first call your loved one makes.
AdvancePay is a prepaid phone account through ConnectNetwork. You set it up, add funds, and then you can receive calls from your incarcerated loved one. Since you're paying in advance, costs stay predictable - no surprise bills after the fact.
ConnectNetwork markets AdvancePay as the fastest, most convenient way to stay connected. I'd agree - if you want to avoid missed calls due to billing problems, keeping a funded AdvancePay account is the simplest approach.
Your loved one gets one free call per week, up to 5 minutes. Here's the catch: it applies to the first call they make that week. So if you're hoping to use it, try to answer that first call when it comes through.
Calls within the North American Dialing Plan cost $0.135 per minute. Use that rate to estimate what longer calls will run you once the free weekly minutes are gone.
Calls max out at 30 minutes. After a call ends, there's a 30-minute wait before another call can go through for that person. Back-to-back calls aren't possible, even with money in the account.
Adding money to AdvancePay may come with a small transaction fee - you'll see the amount before you confirm. Collect calls are charged at the per-minute rate with no extra connection fees.
Need help with payments, account issues, or calls not going through? Contact AdvancePay customer service at 866-732-9098.
If your phone number is blocked, the person listed on that number needs to call 866-732-9098 and ask to speak with a representative. Let them know you're requesting an unblock so they can route you to the right place.
- ✓ Set up and fund an AdvancePay (ConnectNetwork) prepaid account so you can receive calls
- ✓ Watch for the free weekly call (up to 5 minutes), which is applied to the first call placed each week
- ✓ Save AdvancePay customer service (866-732-9098) for billing help, account issues, and number unblocking
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