Floyd County Jail
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Guides for This Facility
What Happens When Your Loved One Calls from Floyd County Jail for the First Time (and how phone access works)
When your loved one first calls from Floyd County Jail, things work a bit differently than you'd expect. You'll get a free 60-second call — just enough time to hear their voice and know they're okay. After that minute, the system offers to transfer you to customer care so you can set up prepaid calling for future conversations. On their end, phone access depends on housing: detainees can make calls when they're in the common area of their housing block.
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Who to Call When You Have Questions About Floyd County Jail (phone numbers, extensions, and online inmate portal)
Calling the right number at Floyd County Jail — or using the right online tool — can save you hours of frustration. Here's a quick directory for the most common questions.
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How to Send Books to Someone in Floyd County Jail (what's allowed, how to ship, and timeline)
Sending books to someone at Floyd County Jail is possible, but the rules are strict. One small mistake can get your package rejected. Follow the checklist and steps below to give your order the best shot at getting through.
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Communication
- Detainees at Floyd County Jail have access to phones while in the common area of their housing blocks.
- The first time an inmate calls a contact, the recipient receives one free 60-second call.
- After the free 60-second call, recipients are transferred to a customer care representative who can offer prepaid calling options.
Mail & Letters
- Order books only from trusted retailers such as Amazon.com or Walmart.com for delivery to Floyd County Jail.
- Books must be shipped directly to the inmate using the facility address and required format.
- Only paperback books no larger than 8.5" x 11" are accepted at Floyd County Jail.
Sending Money
- Commissary orders and inmate deposits are handled through JailATM.com and commissary deliveries occur on Thursdays.
- You must create a JailATM account before adding money or ordering commissary for an inmate at Floyd County Jail.
- Bonds can be paid with cash or money order only if you have the exact amount plus a $20 service charge.
Contact Info
- The Sheriff's Office has an office on the first floor of the Courthouse at 3 Government Plaza, suite 110, and an office at the Jail (2526 New Calhoun Hwy).
- If you receive a yellow door hanger you may have civil papers and should call 706-314-0710 or the number on the hanger to arrange retrieval.
- To ask whether a restraining order or warrant has been served call 706-291-4111 ext. 8823 or 706-236-2466.
Facility Info
- The Floyd County Jail building is 256,000 square feet and contains 776 beds.
- The facility serves Floyd County, the City of Rome, and Cave Spring.
- Floyd County Jail houses both pre-trial and sentenced inmates.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Communication
Detainees at Floyd County Jail can use phones in the common area of their housing blocks. First-time callers get one free 60-second call; after that minute, you're transferred to a customer care rep who explains prepaid options. For ongoing calls, the jail directs you to ICSolutions to set up an inmate phone account. Set up and fund your account ahead of time—vendor rules and processing can delay things, and you don't want to miss a call waiting on approvals.
Read full guideMail & Letters
Sending books to someone at Floyd County Jail has specific rules. Books must be ordered online from trusted retailers like Amazon.com or Walmart.com and shipped directly to the inmate—no hand-delivered packages. Only paperbacks are accepted, and they can't exceed 8.5" x 11". Content restrictions apply: sexually explicit material or anything that could threaten jail safety (violent content, escape instructions) will be rejected. Each inmate can receive two books per month and keep two at a time. One religious book is allowed separately and doesn't count toward that limit. Plan ahead—shipping takes several weeks, plus processing time before the book reaches the inmate.
Read full guideSending Money
Money and commissary at Floyd County Jail run through JailATM.com. Create an account first, then you can add funds or place commissary orders. Deliveries happen on Thursdays. Posting bond? The jail accepts cash or money orders only—bring the exact bond amount plus a $20 service charge. Check the current bond on the Sheriff's online inmate portal before you go. Property bonds have restrictions: quit claim deeds and security deeds aren't accepted, but warranty deeds may be considered. The jail lists approved bonding companies, including Bond James Bond Inc. If you're elsewhere in Georgia, you can apply for a property bond at your local sheriff's office and bring the approved bond to Floyd County.
Read full guideContact
The Floyd County Sheriff's Office has two locations: the courthouse office on the first floor at 3 Government Plaza, Suite 110, and the jail office at 2526 New Calhoun Highway in Rome (30161). Found a yellow door hanger about civil papers? Call 706-314-0710 or the number printed on the hanger to arrange pickup. To check whether a restraining order or warrant has been served, call 706-291-4111 ext. 8823 or 706-236-2466. Questions about an inmate's release date go to a booking supervisor at 706-291-4111 ext. 8834. The Community Posse contact is (706) 291-4111 ext. 875.
Common Questions
Showing 6 of 16How do inmates at Floyd County Jail make phone calls?
Detainees make calls using phones located in the common area of their housing blocks. Because vendor rules and schedules can affect call frequency and funding, make sure your vendor account is set up if you’re expecting calls.
CommunicationWhat happens when my loved one calls me from Floyd County Jail for the first time?
You’ll receive one free 60-second call. After that minute, the call is transferred to a customer care representative who can explain prepaid calling options.
CommunicationHow do I set up an account to receive calls or fund an inmate's phone at Floyd County Jail?
The facility directs users to an ICSolutions link to set up an inmate phone account. You’ll generally need to create and verify the account and add funds before regular calls (or other services tied to the vendor) will work.
CommunicationCan I send a book to someone at Floyd County Jail?
Yes, but the book must be ordered from a trusted retailer (such as Amazon.com or Walmart.com) and shipped directly to the inmate at the facility. Only paperback books up to 8.5" x 11" are accepted, and prohibited content will be rejected. Delivery can take several weeks, plus additional time for the book to reach the inmate.
Mail & LettersHow many books can an inmate receive at Floyd County Jail?
An inmate may receive up to two books per month and may keep only two books at a time. One additional religious book is allowed and does not count toward the monthly limit.
Mail & LettersAre there restrictions on what books I can send to Floyd County Jail?
Yes. Sexually explicit materials and content that could threaten jail safety—such as instructions for violence or escape—are prohibited. Books must also be paperback and within the 8.5" x 11" size limit, and processing can add weeks before the inmate receives them.
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Did You Know?
Floyd County Jail in Georgia houses detainees who have access to phones when they are in the common area of their housing blocks.
This guide is compiled from official facility documentation and community feedback. Learn how we verify