What Happens When Your Loved One Calls from Floyd County Jail for the First Time (and how phone access works)
When your loved one first calls from Floyd County Jail, things work a bit differently than you'd expect. You'll get a free 60-second call â just enough time to hear their voice and know they're okay. After that minute, the system offers to transfer you to customer care so you can set up prepaid calling for future conversations. On their end, phone access depends on housing: detainees can make calls when they're in the common area of their housing block.