What Families Should Know About Recorded Calls at Fluvanna Corrections Center
Phone calls can be a lifeline—but at Fluvanna Corrections Center, assume every call is recorded unless it's a properly verified attorney call. Here's how the policy works and what to do when legal privacy matters.
Virginia Department of Corrections (VADOC) policy is straightforward: inmate phone calls at VADOC facilities - including Fluvanna Corrections Center - are recorded and monitored by default. The one exception? Properly verified attorney calls, which get different treatment when set up correctly.
A few practical rules shape how phone contact works. Each call is limited to 20 minutes, and your loved one can only dial numbers on their approved call list - capped at 15 numbers total. That limit matters for legal calls too. If a number isn't on the list, it can't be reached through the regular inmate phone system.
In VADOC's system, a
- Confirm the attorney’s phone number - The recording block applies to a specific attorney (or law firm) telephone number, so make sure the number your loved one will call is the correct one.
- Have your loved one add the number to their approved call list - Calls are placed from the inmate’s approved list, which has a maximum of 15 numbers.
- Request the recording block ahead of time - An inmate may request that calls to the attorney’s telephone number be blocked from monitoring and recording, but the request has to be made in advance (not after a call has already happened).
Note: Calls are recorded and monitored unless they’re properly set up as verified attorney calls. If privacy is critical, don’t assume it’s in place - make sure the recording block was requested in advance.
Practical Steps Families
- ✓ Ask the attorney (or law office) which phone number should be used for confidential calls, and stick to that number.
- ✓ Make sure your loved one knows they must request a recording block in advance for the attorney number.
- ✓ Confirm the attorney number is treated as a verified attorney telephone number before relying on it for private legal communication.
Timing trips people up. The recording block has to be requested in advance, so plan legal calls ahead rather than trying to handle urgent, sensitive details on a regular call. If attorney-client privacy matters, treat
At Fluvanna and other VADOC facilities, the inmate phone system runs through ConnectNetwork by Global Tel*Link. If you're setting up accounts or managing phone-related services, that's the vendor name you'll see.
Security reminder: ConnectNetwork/ViaPath (formerly Telmate) reported a data breach in August 2020 that exposed personal information of thousands of users. Be careful with the personal and payment information you use for phone-related accounts.
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