Send Photos & Mail at Fluvanna Corrections Center, VA

How to send messages, photos, and packages

Overview

Phone service at Fluvanna Corrections Center runs through ConnectNetwork (Global Tel*Link). All calls are recorded and monitored—except attorney calls, which require an advance request for an electronic recording block. DOC policy limits calls to 20 minutes unless the Director authorizes otherwise, and phone access can be suspended during counts or for security reasons. Each inmate maintains an approved call list capped at 15 numbers. Recipients can refuse collect or debit calls, and since collect calling is limited, prepaid is often the way to go. To add money, set up a ConnectNetwork account (or use the vendor's toll-free line) and have the inmate's 7-digit state ID ready. One thing to watch: AdvancePay accounts go inactive after 180 days. Also worth noting—a 2020 vendor data breach was reported.

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Quick Facts

  • Calls on the Fluvanna inmate phone system are recorded and monitored, except properly verified attorney calls for which an electronic recording-block can be requested in advance.
  • Telephone calls from inmates are limited to 20 minutes unless the Director authorizes longer calls.
  • Each inmate may maintain an approved call list of up to 15 numbers and call recipients may refuse collect or debit calls.
  • To deposit to an inmate's phone account you must set up a ConnectNetwork account and provide the inmate's 7-digit state ID; deposits can also be made by calling the vendor toll-free.

Common Questions

How many numbers can an inmate have on their approved call list at Fluvanna Corrections Center?

An inmate may have up to 15 numbers on their approved call list at Fluvanna Corrections Center.

Why did my call with someone at Fluvanna end after 20 minutes?

DOC policy limits inmate calls to 20 minutes unless the Director authorizes an exception. Calls are also recorded and monitored, except for properly verified attorney calls.

How do I add money to an inmate's phone account at Fluvanna?

You’ll need to create a ConnectNetwork account and add funds there, or add money by calling the vendor toll-free. Have the inmate’s 7-digit state ID number ready; AdvancePay accounts become inactive after 180 days of inactivity, and refunds require contacting customer service.

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