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Using TRULINCS and the BOP Inmate Locator: Keep in Touch and Find Where an Inmate Is

2 min read bop.gov
Using TRULINCS and the BOP Inmate Locator: Keep in Touch and Find Where an Inmate Is

TRULINCS messages for inmates at FMC Butner are text-only. That means you can write a normal message, but you can’t send attachments through the system.

Messages are capped at 13,000 characters. Writing a long update? Split it into multiple messages so nothing gets cut off.

TRULINCS isn't open email - approval is required on both ends. The inmate needs to be cleared to use the system, and you'll need to give permission to receive their messages.

Note: Approval is required for both parties, but detailed enrollment steps for family and friends aren't publicly documented.

Need to confirm where someone is - especially after a transfer? The BOP Inmate Locator is your go-to tool. It covers federal inmates (including those at FMC Butner) incarcerated from 1982 to the present.

Check the status carefully. If the locator shows "Released" or "Not in BOP Custody" with no facility listed, the person is no longer in federal custody. They might be held by another agency, or they could be on parole or supervised release.

Using TRULINCS and the BOP Inmate Locator: Keep in Touch and Find Where an Inmate Is

Bop Central Contact

  • Federal Bureau of Prisons
  • 320 First St., NW
  • Washington, DC 20534

You can reach the BOP Central Office by phone at (202) 307-3198 for general questions.

Timing tip: The Bureau handles emails like written correspondence - expect a response in 20–30 working days.

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