How to send messages, photos, and packages
FMC Devens provides Bureau of Prisons telephone privileges for inmates. Third-party phone services and alternative call arrangements aren't allowed. Expect calls to be monitored—attorney calls may be unmonitored in certain circumstances. For electronic messaging, inmates use TRULINCS. Messages are text-only, screened and monitored with the inmate's consent, and capped at 13,000 characters. Attachments aren't permitted. Before you can receive calls or exchange messages, you'll need to complete the facility's required vendor/account setup and any approval steps.
Search for a loved one and send messages and photos in minutes.
Want to send comfort items to someone at FMC Devens? The rules are strict—packages from home generally aren't allowed, but books and magazines can get through if they come from the right source. Here's how it works.
Sending something to someone at FMC Devens is doable, but the rules are strict—especially for packages and reading materials. Here's how to avoid having your mail rejected or returned.
No. FMC Devens uses Bureau of Prisons telephone privileges and does not permit third‑party or alternative call arrangements.
Yes—telephone calls are monitored at FMC Devens. Attorney calls may be unmonitored in certain circumstances.
Yes. Inmates can use TRULINCS for text‑only messages that are screened and monitored with consent; messages are limited to 13,000 characters and attachments aren’t allowed.
First, complete the facility's required vendor/account setup and any approval steps. Once that's in place, you can receive calls and use electronic messaging as allowed.
Usually no. FMC Devens does not allow packages from home without prior written approval, and most packages from friends or family are not accepted. Limited items like release clothing and authorized medical devices may be allowed from home.
Put the inmate’s full name and ID number (if you know it) on the envelope, and include your full return name and address. Use plain white paper with black or blue ink (or non-colored pencil), correct postage, and send original, unaltered photos or single-layer cards to help avoid delays.
Your first visit to FMC Devens goes smoother when you know what to expect at check-in and security. Here's how to prepare—and what to leave in the car.
A little prep goes a long way when visiting someone at FMC Devens. Use this checklist to avoid the most common reasons people get delayed or turned away at the door.
You can't just show up at FMC Devens—you need to be approved first. This guide covers the BP‑A0629 visitor questionnaire, what you'll need to fill out, and how to confirm you're cleared before your visit.
