Mail, photos, messaging, and phone/call options for staying in touch.
Communication at Folsom State Prison goes through Securus, CDCR's statewide provider. The vendor rollout adds telephone calls, video calls, and electronic messaging starting in September. If you want video visits or electronic messaging, set up a Securus account on the website or mobile app so you're ready when those services go live. Free telephone calls don't require an online account, but video calls and electronic messaging do. For prepaid video visits, use AdvanceConnect in the Securus app to fund your account, then register through Video Connect to enable video calling. Check CDCR's tablet page for schedule and cost details.
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If your loved one is in a CDCR prison, you'll see Securus mentioned constantly for communication services. Here's what actually requires a Securus account, what doesn't, and how to get set up before services go live.
Starting in September, this facility is rolling out three communication options through the CDCR communications program: telephone calls, video calls, and electronic messages. If you have been waiting for more than just mail, this is the change to keep an eye on.
Got a visiting question at Folsom State Prison? Start with the facility's visiting staff line.
Trying to send a care package to someone at Folsom? Here's the catch: you can't mail quarterly packages directly. California state prisons require those packages to come through approved vendors.
No. You do not need an online Securus account to receive free telephone calls from Folsom State Prison. A Securus account is required for video calls and electronic messaging when those services are available.
Create a Securus account on the website or mobile app so you're ready when video visits become available. Then use the AdvanceConnect prepaid feature in the Securus app to add funds and register with Video Connect for prepaid video calls.
CDCR's vendor information says the communications rollout (including video and electronic messaging) begins in September. For tablet schedules and cost details, check CDCR's tablet page.
If your loved one is in a CDCR facility, Securus handles phone calls, video visits, and electronic messages. You don't need an online Securus account to receive free telephone calls—but you will need one for video calls and electronic messaging once those options become available.
CDCR uses the VisitMe scheduling site for reserving in-person visits ahead of time. Sign in, pick a date, time, and location that works for you, and your visit is confirmed on the spot. Want to make sure you're on the right page? Check the vendor name in the footer. The official VisitMe site shows ViaPath Technologies (© 2015-2026).
GTL VisitMe is the easiest way to reserve your visit time before you arrive. Book your slot, get instant confirmation, and skip the long lines.
