Penmate Inmate Support Guides
Visitation

How to Schedule Your First Visit Online (CDCR GTL/VisitMe)

• 2 min read Verified from official sources

CDCR uses the VisitMe scheduling site for reserving in-person visits ahead of time. Sign in, pick a date, time, and location that works for you, and your visit is confirmed on the spot. Want to make sure you're on the right page? Check the vendor name in the footer. The official VisitMe site shows ViaPath Technologies (© 2015-2026).

Never used VisitMe before? Start with the New Users option labeled "Claim Account." This gets you set up in the system. Follow the on-screen prompts as you go. The fields and verification steps can change, so just work through what the site asks for rather than guessing ahead.

Already have an account? Use the Returning Users sign-in. You can log in with your Visitor ID or email, plus your password.

Once you're signed in, VisitMe lets you schedule and manage upcoming visits. Pick your preferred date, time, and location, then submit. The big advantage here: visits are confirmed instantly. Having a reserved slot also helps you skip the long lines that build up when people show up without one.

  • ✓ Sign in to VisitMe
  • ✓ Select the location, date, and time you want
  • ✓ Confirm the reservation (you should get instant confirmation)

After booking, hang onto your confirmed visit details, especially the date, time, and location. Need to make changes later? Just sign back into VisitMe to view or manage your scheduled visits.

Tip: Scheduling online saves time. A reserved slot means instant confirmation and shorter lines on visit day.

Running into trouble? Maybe you can't access your account or your upcoming visit isn't showing. First, double-check that you're on the official VisitMe scheduling site for CDCR. The footer should show ViaPath Technologies (© 2015-2026). For account or scheduling help, use the Contact and help options on the VisitMe site. These handle common issues like sign-in problems and questions about scheduled visits.

  1. Check your visit details - Confirm the date, time, and location you selected, since VisitMe bookings are tied to a specific slot.
  2. Sign out and sign back in - VisitMe is where you manage upcoming visits, so a fresh login can help if the page did not load correctly.
  3. Use the site’s Contact/help options - If you still cannot schedule or see your confirmation, use the VisitMe Contact tools for next steps.

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