Penmate Inmate Support Guides
Visitation

Who to Call at Folsom State Prison for Visiting Questions

Got a visiting question at Folsom State Prison? Start with the facility's visiting staff line.

• 1 min read • cdcr.ca.gov
Who to Call at Folsom State Prison for Visiting Questions

For visiting questions at Folsom State Prison, call the visiting staff at (916) 985-2561 ext. 4432.

The Visiting Sergeant or Lieutenant is your best bet when something goes sideways. They handle visiting problems and can walk you through technical issues with CDCR's Visitation Scheduling Application (VSA). Had an issue with a Correctional Officer in the visiting area? Take that directly to the Sergeant or Lieutenant. Keeping it within the visiting chain of command gives you the clearest path to answers.

Still need help after calling? Check CDCR's visiting resources. Their "Get Help" page has FAQs and a full list of Visiting Sergeant/Lieutenant phone numbers - including Folsom's. The CDCR Family & Friends resources cover other common questions too, like how to contact someone who's incarcerated. Useful if your visiting question overlaps with broader communication topics.

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