How to Order Seasonal Packages for Your Loved One at Forsyth (NC) — what to expect and rules to know

You'll order through North Carolina's statewide inmate package program - the ncinmatepackage / Union Supply Direct site. Every item listed there is already pre-approved for purchase, so you don't have to guess whether something is allowed before checkout. That said, you'll still want to consider your loved one's specific situation: property limits, whether the facility supports certain items, and so on. But the catalog itself is built around what DAC facilities permit.

Seasonal packages have a set ordering window. One recent example on the vendor site showed a first day to order of Wednesday, January 7th and a last day of Friday, February 6th. Dates shift from season to season, so check the current listing before you plan your purchase.

What happens if your loved one's status changes after you order? If they're placed on control status (HCON, MCON, ICON, or Safekeeper) before the package ships, Union Supply Direct cancels the order. You'll get a refund minus a $5.00 restocking fee. If you're ordering close to the deadline - or you know their situation might change - keep this policy in mind so a cancellation doesn't catch you off guard.

Footwear Limits

• ✓ Order footwear with property limits in mind: offenders may only possess one pair of work boots at a time.
• ✓ Offenders may only possess one pair of tennis shoes at a time.
• ✓ Offenders may only possess one pair of shower shoes at a time.

1. Order early in the window - waiting until the last few days leaves less room to fix a mistake (wrong size, wrong item type) before ordering closes.
2. Save your confirmation details - keep a screenshot or printout of your order confirmation so you have the order number and item list if you need to follow up.
3. Watch for vendor updates - check your email (and any messages tied to your account) in case the vendor contacts you about the order.
4. If something seems off, verify status and timing - if you hear your loved one may be on control status or you’re worried the order won’t ship, confirm what you can as soon as possible so you know what to expect.