Sending Money and Ordering Commissary for Forsyth County Inmates: Kiosk, Jail ATM, and Package Rules
Helping someone at Forsyth County Jail with commissary? You have two ways to add money and one approved method for care packages. Here's how each works and what limits you'll need to plan around.
You can add money to an inmate’s commissary account in person using the kiosk located in the jail lobby. The lobby kiosk accepts credit cards, debit cards, and cash deposits, which makes it a good option if you want to handle everything on-site.
You can also add money online through Jail ATM. Create an account if you don't have one, then use the
- Go to the lobby kiosk - The Forsyth County Jail has a kiosk located in the jail lobby for commissary deposits.
- Start a deposit on the screen - Follow the kiosk prompts to begin adding money to an inmate’s commissary account.
- Enter the inmate’s information - Select or search for the person you’re depositing money for, based on what the kiosk asks for.
- Pay at the kiosk - Use cash, a debit card, or a credit card to complete the deposit.
- Finish and keep your receipt - Complete the transaction and hold onto any confirmation the kiosk provides in case you need to track the deposit later.
- ✓ Credit card
- ✓ Debit card
- ✓ Cash
- Create a Jail ATM account - If you don’t already have one, you’ll need to register to access the system.
- Log in and find the inmate - Once you’re signed in, locate the person you want to support.
- Choose “send money now” - Use the site’s “send money now” option to start the deposit.
- Follow the prompts to complete the deposit - Enter the requested details and submit your payment through the checkout steps.
Note: Online deposits may include service fees or taxes. Check the final total during checkout so you’re not surprised by the amount charged.
If you want to order commissary items as a care package, Forsyth County requires friends and family to place those orders through the Jail ATM website only. Outside commissary packages aren’t approved or accepted, even if they’re sealed or shipped from a store.
There's a weekly cap: inmates can only receive one care package per week from friends or family. Planning to send items regularly? Space your orders out to avoid hitting that limit.
Commissary orders are capped at a dollar amount set by the Jail Administrator. To find out the current limit for your person's housing area, ask the inmate's housing deputy.
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