Every Way to Put Money on an Inmate's Account at Forsyth Detention Center (Kiosk, Phone, Online, and When Deposits Activate)
Need to put money on someone's account at Forsyth Detention Center? You have several options: a 24/7 lobby kiosk, phone deposits, online deposits (including an app), and cash deposits at retail locations. The main thing to watch is timing, since kiosk deposits depend on when the person was booked.
Forsyth Detention Center gives you multiple ways to add money to an inmate's account. You can deposit at the lobby kiosk in the Records area (available 24/7), make a credit or debit deposit by phone through Cybersuite/Keefe, or deposit online through Access Corrections (they have a mobile app too). There's also a cash option at walk-in retail locations connected to Access Corrections. Planning to use the in-person kiosk right after someone is booked? Check the timing section below first. Booking time affects when your deposit can go through.
The in-person kiosk sits in the back of the detention center lobby, in the Records area behind the receptionist. This is where you make deposits directly to an inmate's account. It's a secure location monitored by Forsyth County staff.
- ✓ Deposit with cash
- ✓ Deposit with a credit card
- ✓ Deposit with a debit card
- ✓ Kiosk access is available 24 hours a day
Note: The Records lobby kiosks accept deposits 24/7, but access for a specific inmate depends on when they were booked. The public lobby also has set hours, so plan ahead if you're coming in person.
To deposit by phone, call 1-636-888-7004 (toll-free). You can add money to an inmate's trust account using a credit or debit card. This is often the fastest option when you can't get to the lobby kiosk.
Note: The phone deposit line has Spanish-speaking customer service representatives available (1-636-888-7004).
Online deposits go through accesscorrections.com. You can also use the Access Corrections app if you'd rather handle deposits from your phone instead of making a trip to the facility.
Note: If you need help with Access Corrections, call 866-345-1884 to speak with a live bilingual agent.
- Register through the Access Corrections system - Start online so you can set up the cash deposit option tied to the inmate.
- Get your barcode or reference information - This is what the retailer uses to apply the cash deposit to the right account.
- Take cash to a participating walk-in retailer - Use the barcode/reference at the register to complete the deposit.
Kiosk deposit timing at Forsyth depends on when the inmate was booked. If they were booked Monday through Friday before 3:30 PM, you can make deposits 24/7 using the Records lobby kiosks (behind the receptionist area). If they were booked Friday after 3:30 PM, over the weekend (Saturday or Sunday), or Monday morning before 10:30 AM, you'll need to wait until after 11:00 AM Monday to use the kiosk.
Note: The detention center public lobby hours are Monday through Sunday, 8:00 AM to 8:00 PM.
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