Visitation

How to Apply to Visit Someone in Iowa (Mail your visitor application to Mount Pleasant)

To visit someone in the Iowa Department of Corrections, you need to apply first. Here's the key detail: Iowa DOC does not accept electronic visitor applications. You have to print, sign, and mail your paperwork to Central Records at Mount Pleasant.

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Every adult (18 or older) needs to submit their own Visitor Application. Approval is tied to the individual visitor, so don't try to combine multiple adults on one form. Each person fills out their own.

Minors work differently. Instead of filling out their own application, children must be listed on a Visitor Application completed by their parent or legal guardian. Make sure the child's name is included on that form.

No electronic submissions. Iowa DOC does not accept visitor applications online or by email. You must print the application, sign it by hand, and mail it to Mount Pleasant Correctional Facility Central Records.

Start by getting the correct Visitor Application form. Iowa DOC provides the application in both English and Spanish (both are PDFs). Use whichever version fits you best, print it out, and sign it before mailing.

  • Your full legal name
  • Date of birth
  • Identification details (for example, the information requested from your ID)
  • Your relationship to the person you want to visit
  • Your signature
  • The date you signed

Mail your printed, signed Visitor Application to Iowa DOC Central Records at this address: Mount Pleasant Correctional Facility Attn: Central Records 1200 E. Washington St. Mount Pleasant, IA 52641

Mailing tip: Send a clean, readable paper copy in a standard envelope so it arrives in good shape. Remember, electronic submissions are not accepted. The signed application has to go by mail.

Once your application is in the mail, the next step is waiting for approval. If your request gets denied, you can appeal the decision in writing. Mail your appeal to the Central Visiting Authority at Mount Pleasant Correctional Facility, using the same Mount Pleasant address.

  1. Make sure you are approved - scheduling comes after approval.
  2. Schedule through the Ameelio App - Iowa DOC uses the Ameelio App to arrange both in-person and video visits.
  3. Pick the visit type you want - in-person and video visits are available, and visits are provided at no cost to approved friends and family.

Common Mistakes

  • Trying to submit the application electronically instead of mailing a paper copy
  • Forgetting to sign the printed application
  • Mailing it to an address other than: Mount Pleasant Correctional Facility, Attn: Central Records, 1200 E. Washington St., Mount Pleasant, IA 52641
  • Leaving requested information blank (especially details that identify you)
  • Sending a hard-to-read copy (faint print or messy handwriting)

A denial isn't the end of the road. You can appeal in writing to the Central Visiting Authority at Mount Pleasant Correctional Facility (1200 E. Washington St., Mount Pleasant, IA 52641).

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