Buying Commissary Items for Someone at Fort Stockton Unit: eCommDirect Guide

eCommDirect is the only online package program TDCJ accepts. Trying to order snacks, hygiene items, or similar goods through a different company? It won't be accepted. Stick with eCommDirect to avoid wasted time and money.

After you place an order, expect delivery within five business days - but the clock starts when TDCJ receives the transaction details, not when you hit "submit."

If your loved one just arrived at TDCJ, hold off on ordering. Newly received inmates can't receive eCommDirect purchases until the next calendar quarter, so orders placed too soon may not go through.

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• ✓ eCommDirect purchase fee: $3.75
• ✓ eCommDirect deposit fee: $2.50 + 2.25% of the deposit amount
• ✓ Deposit + purchase in the same transaction: $3.75 + 2.25% of the deposit

1. Confirm they’re eligible right now - if they’re newly received, they won’t be eligible for eCommDirect purchases until the next calendar quarter.
2. Double-check the identifying details before you pay - make sure you have the correct inmate information so the order is credited to the right person.
3. Use eCommDirect (and only eCommDirect) for online packages - other online package programs aren’t accepted for TDCJ inmates.
4. Set expectations on timing and follow up if needed - delivery is typically within five business days after TDCJ receives the transaction details, but security or staffing issues at the unit can delay that.

Build processing fees into your budget so checkout doesn't surprise you. Purchases add a $3.75 fee. Deposits cost $2.50 plus 2.25% of the deposit amount. The total will be higher than the items or deposit alone.