Fountain Correctional Facility

Physical Address
9677 AL-21Atmore, AL, 36502

Need to reach someone at Fountain Correctional Facility? Look up an inmate, send messages or mail, add commissary funds, or schedule a visit.

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Guides for This Facility

At a Glance

Visitation

  • Many Alabama facilities use remote video visits and lobby kiosks; visits are commonly monitored and recorded.
  • Visitors typically must be added to an inmate's approved visiting list; some facilities require a visitor questionnaire or background check.
  • Many facilities require registration and advance scheduling; visiting hours and visitor limits vary by facility.

Communication

  • Incarcerated people place outgoing calls; they do not receive regular incoming calls.
  • Calls and many electronic messages are monitored and recorded.
  • Video visits and electronic messaging run through third‑party vendors and availability varies by facility.

Sending Commissary

  • ADOC directs families to Access Secure Deposits (Access Corrections) as the primary online/phone service for depositing funds to inmate accounts.
  • Fountain accepts deposits online or by phone, at CashPayToday retail locations, or by mailed money order.
  • CashPayToday offers more than 800 retail locations (for example Dollar General and Family Dollar) that accept cash deposits for inmate accounts.

Based on official sources and community feedback.Learn how we verify

Topic Overviews

Visitation

Visitation at Fountain Correctional Center generally follows Alabama DOC patterns. Many facilities rely on remote video visits and lobby kiosks, and in-person visits, when offered, are monitored and recorded. Hours, visit length, visitor limits, and whether face-to-face visits are available can all vary, so confirm Fountain's registration and scheduling rules before you travel. Typical steps include getting added to the inmate's approved visiting list (some facilities require a visitor questionnaire or background check), setting up a visitation account online or at a kiosk, and booking a time slot in advance. For adding money to an inmate account, ADOC directs families to Access Corrections (online or phone), CashPayToday retail locations, or a mailed money order.

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Communication

At Fountain Correctional Center, communication is set up for outgoing calls only. Incarcerated people generally cannot receive regular incoming phone calls. All calls and many electronic messages are routinely monitored and recorded, and people in custody use assigned PINs to access the phone system. Video visits and electronic messaging are typically provided through third-party vendors, though the exact vendor, scheduling steps, and availability can vary. Before funding an account or scheduling a video visit, you'll usually need the incarcerated person's booking identifier from the jail roster. Check the jail roster or facility contact page first to confirm the booking number and which vendor(s) the facility accepts.

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Sending Commissary

Fountain Correctional Center follows ADOC guidance directing families to Access Secure Deposits (Access Corrections) as the primary way to add funds online or by phone. The vendor deducts transaction service fees from each deposit. ADOC lists four accepted deposit channels: online, by phone, cash deposits at CashPayToday retail locations (more than 800 statewide), or mailed money orders sent to Access Corrections – Alabama DOC. Money orders must go to Access Corrections – Alabama DOC, P.O. Box 12486, St. Louis, MO 63132, using the Money Order Deposit Form. Do not include cash, letters, stamps, photos, or notes. Daily deposits are limited to $900. Returned money orders or checks carry a $25 handling fee, and deposits (or combined deposits) of $3,000 or more require a Social Security number under federal rules. Incentive/property packages are ordered through Union Supply/alinmatepackage and require facility approval. Union Supply says orders will be delivered to facilities by September 26, 2025.

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Common Questions

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Q

How do I get approved to visit someone at Fountain Correctional Center?

Ask the person in custody to add you to their approved visiting list. Be ready to complete any required visitor questionnaire and pass a background check if the facility requires it.

Visitation
Q

Do I need to schedule my visit in advance at Fountain Correctional Center?

Many Alabama facilities require registration and advance scheduling, and the booking window varies. Register for a visitation account (online or at a kiosk), then reserve a time slot through the facility's system.

Visitation
Q

What are the ways to send money to an inmate at Fountain Correctional Center?

You can deposit funds online or by phone through Access Corrections (Access Secure Deposits). You can also add cash at CashPayToday retail locations or send a mailed money order.

Visitation
Q

Can an inmate at Fountain Correctional Center receive incoming phone calls?

No. At Alabama facilities like Fountain Correctional Center, incarcerated people typically place outgoing calls and cannot receive regular incoming calls.

Communication
Q

How do I set up to receive video visits or phone calls from an inmate?

Start by finding the incarcerated person's booking identifier on the jail roster. Then create and fund an account with the facility's approved vendor. From there, follow the vendor's steps to schedule video or accept calls.

Communication
Q

Are phone calls and electronic messages recorded at Fountain Correctional Center?

Yes. Calls and many electronic messages are routinely monitored and recorded at Alabama correctional facilities.

Communication

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Did You Know?

Fountain Correctional Center in Alabama is also known as the Frank Lee facility. Below you'll find contact details, the gender of inmates housed here, population figures, and the county where it's located.

This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify