How to Contact an Inmate at Facility
If you need to put money on someone's account in Alabama Department of Corrections custody, the state directs families to use Access Secure Deposits (Access Corrections) for inmate account deposits. Here are the contact and payment channels explicitly listed by Alabama DOC, plus what to double-check before you send money.
Alabama DOC points families to Access Secure Deposits (Access Corrections) as the primary way to fund an inmate's account. It's the main online and phone option the state lists for deposits.
Prefer to handle it by phone? You can deposit funds through Access Corrections at (866) 345-1884, and Alabama DOC lists this line as available 24/7. That same number connects you with a live bilingual agent if you need help. Access Corrections also has a mobile app if you'd rather skip the call entirely.
Alabama DOC also lists two non-card options. For cash, you can register with CashPayToday and use a barcode to deposit at participating retailers (Dollar General and Family Dollar are the examples given). For mail, Alabama DOC accepts money orders, but they must be made payable to Access Corrections and sent to: Access Corrections – Alabama DOC, P.O. Box 12486, St. Louis, MO 63132. Mailed money order deposits have a daily limit of $900.
Steps to Follow
- ✓ Use Access Secure Deposits (Access Corrections) as the Alabama DOC-directed option for inmate account deposits.
- ✓ Deposit by phone by calling Access Corrections at (866) 345-1884 (available 24/7).
- ✓ Use the Access Corrections mobile app if you want to send money from your phone.
- ✓ To pay with cash in person, register through CashPayToday and use the barcode to deposit at participating retailers (examples listed include Dollar General and Family Dollar).
- ✓ To mail a deposit, make the money order/check payable to Access Corrections and mail it to: Access Corrections – Alabama DOC, P.O. Box 12486, St. Louis, MO 63132.
- ✓ Keep the mailed money order daily limit in mind: $900.
- Choose how you want to send funds: Use the Access Corrections phone line at (866) 345-1884 (available 24/7) or use the Access Corrections mobile app.
- Pick your payment route: If you are paying cash, register through CashPayToday and use the barcode to pay at a participating retailer.
- Mail a money order if that’s your best option: Make it payable to Access Corrections and send it to Access Corrections – Alabama DOC, P.O. Box 12486, St. Louis, MO 63132.
Before mailing a money order, double-check the payee name and mailing address. Alabama DOC's instructions specify making it payable to Access Corrections and mailing it to Access Corrections – Alabama DOC, P.O. Box 12486, St. Louis, MO 63132. Your envelope and money order need to match that exactly.
Confirm the limit before you send anything by mail. Alabama DOC's money order form lists a $900 daily limit for mailed deposits. If your deposit exceeds that, it may be rejected or you'll need to split it across multiple days.
Note: Not sure which option works best for your situation (phone, app, retail cash, or money order)? Call Access Corrections at (866) 345-1884. A live bilingual agent is available to help.
- ✓ Call Access Corrections at (866) 345-1884 if you need help with a deposit or want to confirm current options.
- ✓ Keep any confirmation details you receive through Access Corrections (including app-related confirmations).
- ✓ If you are mailing a money order, re-check the payee name and the mailing address (Access Corrections – Alabama DOC, P.O. Box 12486, St. Louis, MO 63132) before you send it.
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