How to Order Approved Hygiene Packages and Footwear for Someone at Fountain Correctional Center
Want to send hygiene items or footwear to someone at Fountain Correctional Center? You'll need to order through the Alabama Department of Corrections package programs - personal shipments won't be accepted. Here's how the Union Supply ordering process works, plus tips to make sure your order actually gets through.
ADOC runs a dedicated Inmate Footwear Package Program, and Union Supply Direct is the exclusive vendor. You can't mail in shoes as personal property - they have to come through this program.
For hygiene items, ADOC offers "inmate incentive" packages that family and friends can order online at http://alinmatepackage.com. Footwear orders go through the same site: http://www.alinmatepackage.com/Home.aspx. Both programs work the same way - you pick from a list of pre-approved items that have already been cleared for the person in custody.
- Go to the correct ordering page - Use http://alinmatepackage.com for ADOC incentive (hygiene) packages, and http://www.alinmatepackage.com/Home.aspx for ADOC footwear packages.
- Pick items from the pre-approved list - The online ordering system is built around products that are already approved for ADOC package delivery.
- Place your order and save your confirmation - Keep a copy (screenshot/printout) so you have the details if you need to follow up later.
- Call Union Supply to place the order - You can order hygiene or footwear packages by phone at (562) 361-5715.
- Give the incarcerated person’s identifying information - Have their name and details ready so your order is matched to the right person.
- Write down your order details - Ask for (and keep) any confirmation information you’re given during the call.
- ✓ Fax footwear orders to (310) 603-1188
- ✓ Keep your fax confirmation page as proof it sent successfully
- ✓ Hygiene package mail address: Union Supply 2500 Regent Blvd. Dept 651 Dallas, TX 75261-9059
- ✓ Footwear package mail address: UNION SUPPLY DIRECT Dept. #651 P.O. Box 619059 Dallas, TX 75261-9059
Note: The hygiene and footwear programs list different mailing formats - one uses a street address, the other a P.O. Box - though both reference Dept. 651 and the same Dallas ZIP. Call Union Supply before mailing anything to confirm you're using the right address for your specific order.
Delivery timing depends on the ordering period and Union Supply's processing schedule. Check http://alinmatepackage.com for hygiene order windows, or call Union Supply at (562) 361-5715 to find out what to expect after you place an order.
Tips
- ✓ Use the correct ordering site for what you’re sending (hygiene: http://alinmatepackage.com; footwear: http://www.alinmatepackage.com/Home.aspx)
- ✓ If you order by phone, call (562) 361-5715 and write down your order details
- ✓ Double-check the incarcerated person’s name and identifying information before submitting
- ✓ Keep your receipt/confirmation (online confirmation, notes from your phone order, or your fax confirmation sheet)
- ✓ If you mail an order, verify the address and Dept. number match the program you’re ordering from
Heads up: Ordering footwear by fax or mail? Double-check the fax number and mailing address format before you send. Using the wrong one can delay or derail your order.
Questions about address formats, Dept. #651, or which package to order? Call Union Supply at (562) 361-5715 before you submit. And hang onto your confirmation - it's the fastest way to track things down if something goes wrong.
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