Ordering Incentive Packages for Inmates at Frank Lee: Union Supply Guide
If you want to send an ADOC-approved incentive package to someone at Frank Lee, you'll order through Union Supply. The process starts at the official Alabama inmate package site (where the order forms live), and you'll need to build in time for a facility approval step before delivery.
You order ADOC-approved incentive packages through Union Supply via the Alabama inmate package website. That's also where you'll find downloadable order forms listing every item ADOC has pre-approved for offenders to receive.
How to Place Order
- ✓ Online: place your order through Union Supply’s Alabama inmate package website
- ✓ Phone: 562-361-5715
- ✓ Mail: Union Supply, 2500 Regent Blvd. Dept 651, Dallas, TX 75261-9059
Ordering by phone or mail? Start by downloading the order form from the Alabama inmate package site so you're working from the same approved item list. Fill it out completely (or write the same details out clearly). Mistakes on the form can slow things down.
Once you place an order, Union Supply handles the facility approval step that ADOC requires for footwear and incentive package orders. Expect this approval process to take about two weeks.
Union Supply also gives an overall delivery target: orders will be delivered to ADOC facilities by September 26, 2025. So when you're planning, think of it in stages: submit the order, wait for approval, then wait for delivery to the facility.
- Get the order form from the Alabama inmate package site. It’s the easiest way to work from the ADOC-approved item list.
- Double-check the offender details before you submit. Make sure the inmate information you provide matches your loved one at Frank Lee.
- Choose your ordering method. Order online through the Alabama inmate package website, call 562-361-5715, or mail your order to Union Supply, 2500 Regent Blvd. Dept 651, Dallas, TX 75261-9059.
- Build in the approval window. Union Supply says facility approval takes about two weeks, so don’t wait until the last minute.
- Plan around the stated delivery date. For this cycle, orders are expected to be delivered to ADOC facilities by September 26, 2025.
Timing tip: The facility approval step takes about two weeks, and Union Supply expects orders to be delivered to ADOC facilities by September 26, 2025. Order early so you're not cutting it close.
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