Mail, photos, messaging, and phone/call options for staying in touch.
At Fountain Correctional Center, communication is set up for outgoing calls only. Incarcerated people generally cannot receive regular incoming phone calls. All calls and many electronic messages are routinely monitored and recorded, and people in custody use assigned PINs to access the phone system. Video visits and electronic messaging are typically provided through third-party vendors, though the exact vendor, scheduling steps, and availability can vary. Before funding an account or scheduling a video visit, you'll usually need the incarcerated person's booking identifier from the jail roster. Check the jail roster or facility contact page first to confirm the booking number and which vendor(s) the facility accepts.
Search for a loved one and send messages and photos in minutes.
If you need to put money on someone's account in Alabama Department of Corrections custody, the state directs families to use Access Secure Deposits (Access Corrections) for inmate account deposits. Here are the contact and payment channels explicitly listed by Alabama DOC, plus what to double-check before you send money.
Want to send hygiene items or footwear to someone at Fountain Correctional Center? You'll need to order through the Alabama Department of Corrections package programs—personal shipments won't be accepted. Here's how the Union Supply ordering process works, plus tips to make sure your order actually gets through.
If you want to send an ADOC-approved incentive package to someone at Frank Lee, you'll order through Union Supply. The process starts at the official Alabama inmate package site (where the order forms live), and you'll need to build in time for a facility approval step before delivery.
Mailing a money order deposit for someone in Alabama DOC? Keep the envelope clean and deposit-only. Extra items, even harmless-looking ones, can slow processing or get the whole payment sent back.
Need to reach Frank Lee Community Based Facility? Here's the address: 5305 Ingram Road, Deatsville, AL 36022. The main phone number is (334) 290-3200.
No. At Alabama facilities like Fountain Correctional Center, incarcerated people typically place outgoing calls and cannot receive regular incoming calls.
Start by finding the incarcerated person's booking identifier on the jail roster. Then create and fund an account with the facility's approved vendor. From there, follow the vendor's steps to schedule video or accept calls.
Yes. Calls and many electronic messages are routinely monitored and recorded at Alabama correctional facilities.
Trying to find someone in the Alabama Department of Corrections? The fastest route is almost always the same: get their AIS number and search with that.
Need medical records for someone at Fountain Correctional Center? The request goes through the Alabama Department of Corrections (ADOC) Office of Health Services—not the prison itself. The key is using the correct release form and filling it out completely.
Need medical records for someone at Fountain Correctional Center? The request goes through the Alabama Department of Corrections (ADOC) using a specific authorization form. Here's how to get it done without delays.
