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Sending Money

How to Send Money to Facility

Sending money is usually straightforward once you have the right instructions. Right now, though, the main Arkansas DOC "Mail and Money" webpage isn't loading normally.

• 2 min read Based on general AR policies
How to Send Money to Facility

The Arkansas DOC "Mail and Money" page is currently showing just the word "nginx" instead of its usual content. If you were counting on that page for instructions on sending funds, you won't find them there right now.

It's not just one page, either. Several other pages on the Arkansas DOC website are also loading as "nginx," which suggests a broader site-access problem rather than a single broken link.

Note: A website outage doesn't tell you which payment methods are currently accepted. Confirm instructions through an official alternate channel before sending any money.

How to Send Money to Facility

Steps-to-follow

  • ✓ Try opening the Arkansas DOC “Mail and Money” page again. If it only shows “nginx,” treat it as unavailable for now.
  • ✓ Check a couple of other Arkansas DOC pages. If they also show “nginx,” assume the site is having broader access issues.
  • ✓ Use an official alternate channel to get current deposit instructions (for example, contacting the facility or the relevant DOC office through their published contact options).
  • ✓ Do not send money based on old screenshots or third-party instructions until you have confirmed the current process and requirements.

Start by checking whether the "Mail and Money" page issue is temporary. If you still only see "nginx," you're not seeing actual instructions. Don't assume anything about approved ways to send money based on that page.

Then check whether other Arkansas DOC pages are affected too. If multiple pages show "nginx," you'll get more reliable answers by reaching out through known, official channels and asking for current step-by-step directions to send funds.

Note: Don't rely on a single web check. Get direct confirmation of the accepted payment method, any approved vendor, required inmate information, and any limits or fees before you submit a payment.

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